Special Projects Lead

Tremendous is the global platform built for businesses to send thousands of payouts to anyone, anywhere, for free. We're trusted by 20,000 organizations like Atlassian, MIT, and United Way to deliver gift cards and money to millions of recipients worldwide. Our customers (researchers, marketers, HR teams, nonprofits, and platform businesses) rave about how fast and easy Tremendous is to use. Check out our ratings on G2. Tremendous is profitable and growing without outside investors. We're a fully remote, high-documentation, low-meeting culture, which means more time for what matters in both your professional and personal life. The team agrees– our employee NPS is in the high 80s. What you'll do You'll report to the CEO and own a portfolio of high-leverage projects. The first 3-6 months are anchored on three areas: Employee onboarding Own the end-to-end new hire onboarding experience - from offer accept through 90 days. Redesign onboarding so every new hire ramps faster and knows what it takes to succeed at Tremendous from day one. Build the systems and content that scale as we hire. Manager training Develop a training plan for new and existing managers - covering hiring, performance management, feedback, and career development. Build the curriculum and materials (e.g., manager onboarding, ongoing manager forums) to make Tremendous a place where great managers are made Partner with the exec team to raise the management bar across the company as we continue to scale. Communications Own the recurring internal communications that keep the company informed (primarily written updates). Support the exec team on their presentations by developing slides and their underlying narrative. Help establish the standard for what a great Tremendous communication looks like. Beyond these, expect to take on whatever is most important and lacks a clear owner — strategic projects, cross-functional initiatives, and special asks from the executive team. What you'll bring 4–7 years of experience in consulting, banking, BizOps, Chief of Staff, or a similar high-ownership role at a fast-growing company. A builder mindset - you enjoy creating structure where none exists. An AI-first approach - you reach for AI as the first tool in your box. Strong design sensibility - you know what a great deck or document looks like. High ownership - you take responsibility for outcomes. Exceptional written communication - we are a documentation-first company. What's cool about the role Work directly with founders and exec team at a profitable, employee-owned company at an inflection point. A wide aperture: you'll touch hiring, comms, strategy, and product over time. Real ownership of meaningful high impact projects from day one. Competitive pay and equity. Base salary for this role: $170k to $200k. Real benefits. 100% covered health (US), unlimited PTO, 12-16 weeks paid parental leave. Fully remote. Work from anywhere in the Americas. Great culture. Read more about how we work in our public handbook.