Senior Manager Credit and Collections

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. As the Senior Manager, Dispute Resolution & Cash Application, you’ll take ownership of the day‑to‑day operations for dispute resolution and cash application, serving as the go‑to expert in this space. In this role, you’ll play a key part in ensuring customer payments are applied accurately, resolving disputes efficiently, and directly improving cash flow performance. You’ll report to the Global Delivery Leader, giving you strong visibility into strategic priorities, while partnering closely with the Transformation Lead. Together, you’ll have the opportunity to modernize processes by leveraging systems, automation, and AI—driving meaningful, sustainable improvements and shaping the future of how this function operates. This role offers a chance to make a tangible business impact, lead operational excellence, and contribute to innovative transformation initiatives. Why should you join Diebold Nixdorf? Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability. –Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations