Senior Manager, Business Operations
Who we are: Nirvana is on a mission to harness the power of data to revolutionize commercial insurance and enable a safer world. We are bringing much-needed innovation into the legacy, trillion-dollar commercial insurance industry. We have developed cutting-edge predictive models that use real-time IoT data from billions of connected devices, allowing us to better understand and price risk. Our AI-driven platform fundamentally changes the way an insurance company operates with personalized risk scoring, faster underwriting, modernized claims, and proactive, data-driven insights to help customers prevent accidents. We’ve already proven the scale—serving thousands of fleets and more than doubling our written premiums year over year. Our data moat is growing exponentially with more than 30 billion miles of telematics data, leading to more predictive models and new insights into how we can better understand and reduce risk. Altogether, our loss ratio, efficiency, and customer experience are redefining what can be done in the industry. With $270+ million raised, including our Series D round in December 2025, we’re only accelerating our growth, with strong support from top-tier VCs including Lightspeed, General Catalyst, and Valor. Nirvana’s leadership team has previously helped scale multi-billion-dollar companies from scratch, including Samsara, Rubrik, and Flexport, and includes industry veterans from Hiscox, The Hartford, and RLI. About the role: In this role, you’ll contribute to a wide range of tactical and strategic projects that are critical to Nirvana’s continued growth. Examples include accelerating existing business lines, scaling commercial operations, driving initiatives to improve key operating metrics, and assisting in future financings and investment rounds. We’re looking for a proactive candidate who thrives in a high-growth environment, takes ownership over initiatives, and drives implementation collaboratively. Candidates should have excelled in a start-up environment or demonstrated strong performance in a management consulting, investment banking, or private equity role. What you’ll do: Execute complex, time-critical projects focused on growing and accelerating existing business lines Synthesize data to identify KPIs and trends that translate into actionable insights Build and maintain analytical models (e.g., bottoms-up operating models, pricing analyses) Identify and drive operational improvements to scale existing products and commercial motions Support diligence, negotiation, and implementation of transactions (e.g., vendors, partners) Collaborate and communicate results and insights with cross-functional teams About you: 6–8+ years of relevant work experience in high-growth startups, management consulting, investment banking, or private equity Strong critical thinking and project management skills combined with solid business judgment Experience contributing to strategic and operational initiatives Experience with financial modeling and using presentations to communicate with senior stakeholders Strong communication skills to articulate contractual, technical, financial, and value points with partners and internal teams Able to operate effectively in high-growth and dynamic start-up environments Prior experience supporting people management or cross-functional programs is a plus MBA is a plus Benefits: Competitive salary & equity Medical, dental & vision insurance 401k with company match Unlimited PTO