Senior IT Engineer, Field Systems

At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong. GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet. The application window will be open until at least May 11, 2026. This opportunity will remain online based on business needs which may be before or after the specified date. This role is not eligible for immigration sponsorship. At GFiber, our Information Systems and Technology plays a crucial role in enhancing employee productivity and efficiency across all departments. We are dedicated to delivering quality support while fostering a strong business partnership and ensuring seamless project deliverables. Together, we focus on delivering innovative solutions that empower our colleagues and drive the organization forward. Role Description As a Senior IT Engineer, you will drive strategic project execution and operational excellence by architecting, integrating, and managing our field service platforms. You will provide expert technical leadership to stakeholders and oversee complex system deployments across platforms such as geospatial network management systems, network testing and monitoring solutions, fleet telematics, and various Workforce Management (WFM) tools. Ultimately, your work will ensure optimal system health and empower our business teams with robust, well-integrated technical solutions. In this role, you'll: Lead the design, implementation, and administration of enterprise applications supporting field operations. Collaborate closely with business stakeholders, field service teams, development teams, and technical groups to gather requirements, architect scalable solutions, and drive major system enhancement projects from conception to successful deployment. Act as the primary technical driver for cross-platform integration initiatives, ensuring seamless data flow, API connectivity, and communication between disparate field service and network management tools. Provide senior-level support and technical mentorship, managing system upgrades, vendor relationships, and complex troubleshooting while actively documenting system architectures, creating FAQs, and developing materials for knowledge sharing. At a minimum we'd like you to have: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field; or equivalent practical experience. 7 years of experience in IT systems engineering, with a strong focus on enterprise application management, integrations, and architecture. 3 years of experience leading and driving complex IT projects from end-to-end within the telecommunications or field service sectors. Experience configuring, administering, and integrating specific operational platforms such as geospatial tools (e.g., IQGeo), network testing/monitoring (e.g., VeEX), telematics (e.g., Geotab), or WFM systems. It's preferred if you have: Experience with Oracle Field Service. Background in telecommunications, fiber optic networks, or related utility/infrastructure domains. Hands-on experience with REST/SOAP APIs, system integration middleware, and scripting languages for automation. Experience with Agile methodologies and IT project management frameworks. Understanding of data mapping, complex vendor management, and the ability to explain highly technical concepts to non-technical audiences. The US base salary range for this full-time position is between $136,000 - $198,000 + bonus + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process. GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF). It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.