Senior Developer Experience Engineer

Senior Developer Experience Engineer (Multiple Openings) (Remote Candidates will be considered) National Digital Trust Company (In Organization) has received conditional approval from the Office of the Comptroller of the Currency to open as a federally chartered trust bank to provide a broad range of digital asset services. We are building a specialized financial institution addressing the growing demand for digital asset services. Our primary business will focus on digital asset custody, providing secure, efficient custodial and fiduciary services for a variety of digital assets. You will work with foundational systems and processes to help shape our operating model and influence how a new category of financial infrastructure comes to market. We are looking for builders who handle complexity with confidence and tackle ambitious opportunities while keeping pace with this rapidly evolving industry. Let's build this together! Our Principles Greatness is a mindset, not an accomplishment. Mediocrity is unacceptable. Excellence is contagious. We hire people because we believe in their greatness. Now is the time to prove us right. Responsibility comes with the territory. Everyone is an owner, which means we share a common vision and mutual accountability. We act in line with our strategic objectives and the trust our customers place in us. We believe there is no such thing as "not my problem." Taking this level of ownership not only drives our collective success but also offers the potential for significant reward. Innovation and adaptation are in our DNA. We are in a period of the most dramatic and rapid period of technological change in the history of humankind. Those that stay ahead will thrive, those that don't, won't. We innovate intelligently and thrive on overcoming challenges, to get (at least) a little better every day and ensure our continued growth and success. Team first. We are reliable teammates working together toward extraordinary success through honesty and accountability. We believe collaboration knows no hierarchy, and we focus on what matters. We work toward consensus, but when necessary, we disagree and commit. We know that winners win. Job Overview As a Senior Developer Experience Engineer, you will improve the tools, workflows, and platforms that enable our engineering teams to deliver high‑quality software for our institutional digital asset platform. This role focuses on enhancing developer productivity by refining internal platforms, collaborating with Security and cross‑functional teams, and building seamless, automated development experiences. You will play a key role in shaping intuitive, reliable systems that reduce friction and empower engineers to focus on building great products. Objectives: Improve the developer experience by identifying friction in workflows and delivering high‑impact solutions across tooling, automation, and documentation Partner with the Security team to ensure both the deployment platform and the broader development workflow are intuitive, compliant, and seamlessly integrated into engineering practices Build and maintain internal tools, templates, and automation that streamline service development and deployment. Deliver clear documentation, onboarding materials, and best practices that support consistent, reliable engineering workflows Collect feedback from engineering teams and use data‑driven insights to prioritize improvements Advocate for developer needs and translate them into actionable enhancements for platforms, processes, and tooling Contribute to the evolution of scalable, secure systems that align with industry standards and support our institutional digital asset platform What you bring to our company Developer workflow expertise: 3+ years improving build systems, deployment workflows, or internal platforms in complex engineering environments Technical proficiency: Strong understanding of CI/CD, modern software delivery practices, and building automation or tooling used across teams Experience building or maintaining internal tooling, templates, or automation that supports multiple engineering teams Collaborative problem solver: Demonstrated ability to partner effectively with security and infrastructure teams to translate controls, policies, and platform capabilities into intuitive developer experiences Clear communicator with the ability to produce high‑quality documentation and guide teams through evolving workflows Strong customer‑service mindset focused on reducing friction and enabling engineering teams to deliver efficiently Bias for simplification: Focuses on reducing cognitive load through automation, standardization, and thoughtful workflow design Adaptable and growth‑oriented: Comfortable navigating ambiguity and quickly learning domain concepts, including digital assets and industry‑aligned engineering standards We promote diversity of thought, culture, background, and experience. We are an equal opportunity employer, and employment at our company is based solely on one's merit and qualifications directly related to professional competence. We do not discriminate based on race, creed, color, ancestry, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, military or veteran status, or any other characteristics protected by law. Featured benefits Employer-provided: Medical, Dental, and Vision insurance, 401(k), life and disability insurance.