Senior Analyst, Payments Operations (Hybrid)
About the position The Payments Team within Finance Operations at Capital One Travel is seeking a Senior Analyst with robust leadership, analytical, and communication abilities. This role requires a professional with exceptional attention to detail and strong problem-solving skills to manage and execute payment processes across various functions of the organization. The successful candidate will be instrumental in mitigating operational risks, developing and updating procedural frameworks, and overseeing the reporting of critical payment health metrics. Furthermore, the Senior Analyst will collaborate with diverse teams across Capital One Travel Operations to drive the evolution of payment workflows toward a future-state model.
Responsibilities
- Onboard inventory suppliers in accordance with Capital One Travel policies and best practices.
- Follow-up with suppliers on outstanding onboarding tasks.
- Validate financial information with suppliers.
- Ensure supplier inventory invoices are ingested and properly routed for approval in the Coupa system.
- Liaise with internal stakeholders to ensure timely approvals of supplier invoices, including assisting with research around discrepancies.
- Review supplier list to ensure invoices are received and follow-up with suppliers to submit invoices.
- Create accurate and timely payment batches for approval for check runs.
- Monitor all payments inboxes and respond to all internal & external questions.
- Produce comprehensive and real-time risk reporting and monitoring, including payment health metrics
- Manage risks of incorrect payments by ensuring team processes are governed by enhanced controls that meet updated payment standards
- Support risk management activities over enhanced control environment, including procedures maintenance, control testing, and process-level assessments
- Coordinate with Capital One Travel Risk Management, Finance Risk Management and other risk offices on best payment practices across Enterprise
- Partner with Finance, Operations, Product, and Business teams to streamline processes and resolve issues impacting payments processing
- Reduce operational exceptions and drive efficiencies via automation, elimination, and transfer of processes away from manual touchpoints
- Assist with ad-hoc projects as necessary
- Proactively and independently identify, investigate, and drive solutions for process and control enhancements.
Requirements
- Bachelor's Degree or military experience
- At least 2 years of experience in Accounting, Audit, Risk Management or Finance or a combination
Nice-to-haves
- Bachelor’s Degree in Accounting, Business, Finance, Economics, Statistics, or a quantitative field
- 1+ years of experience in an analytical position investigating complex data issues and building scalable solutions.
- Prior experience in Accounts Payable
- Strong written and communication skills
- Experience with an ERP based accounting system
- Strong understanding of accounting principles and experience with multinational entities, multi-currency transactions, and intercompany flows.
- Experience with Coupa, Coupa Pay, or similar procurement system
- Previous experience working within the travel or technology industries
Benefits
- performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).
- comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.