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Senior Academic Advisor

Work from home Full-time role Hiring

Job Description:

  • Lead consultative intro calls (inbound) with parents and students to understand their goals, explain the admissions process, and recommend the right Inspira programs and packages based on their needs
  • Own the relationship with prospective students and families from first touch through enrollment by building trust, offering guidance, and ensuring a smooth and positive experience throughout their journey
  • Follow up strategically and consistently to stay connected with prospects, anticipate questions or concerns, and help them confidently decide to partner with Inspira
  • Experiment and innovate—test new scripts, refine messaging, and explore creative follow-up strategies to maximize conversion rates and continuously improve the enrollment experience
  • Close deals across a range of programs and services, meeting or exceeding monthly and quarterly sales goals
  • Collaborate cross-functionally with the marketing, counseling, and finance teams to ensure seamless handoffs, strong alignment, and an exceptional customer experience
  • Stay informed on competitor offerings and market trends; provide real-time feedback to founders and leadership to shape product, pricing, and go-to-market strategy
  • Leverage HubSpot CRM to manage the full sales cycle—tracking leads, logging communications, creating email templates, forecasting revenue, and maintaining data integrity across all stages
  • Forecast enrollments accurately by managing deal stages, values, and close dates in HubSpot
  • Support onboarding and customer success for newly enrolled students to ensure a strong start and high satisfaction

Requirements:

  • 3–5 years of experience in inbound sales within a service-oriented or consultative environment, ideally with sales cycles under 2–3 months
  • Proven success selling premium or high-value service packages (ACV $5,000+), with a track record of exceeding targets and delivering exceptional client experiences
  • Excellent communication skills. You’re confident presenting, writing, and speaking with clarity, empathy, and professionalism
  • Strong CRM proficiency, preferably in HubSpot (or similar tools), with a knack for maintaining clean data and using systems to drive performance
  • Comfort with data and reporting, including experience using Excel or Google Sheets to build and interpret dashboards
  • Nice to Have: Prior experience in education, admissions, or academic consulting sales

Benefits:

  • Health, dental, and vision insurance, base plans 100% employer paid
  • Flexible paid time off (PTO) and paid holidays
  • 401(k) with company match

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