Security Awareness Analyst

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍 Cardiff/London/UK Remote | 0.5 FTE Part time 💰£40,000 - £50,000 (full-time equivalent) + Incentive Awards tied to your performance + Benefits ✨ Our People Centred Security Squad ⭐ This is a very exciting opportunity to join our People Centred Security Squad. We’re focused on building security processes that allow the bank to move at pace, while protecting our customers. We’re never afraid to do things differently. You’ll be working closely with a full time Security Awareness Analyst and the Security Awareness Manager You’ll be in a team of people who look after the human side of security You’ll work with teams from all across Security and all across Monzo 🔑 You’ll play a key role by... Supporting the delivery of relevant, engaging, and impactful security awareness content across multiple channels, including Slack, email, presentations, events, and training. Independently creating micro-learning content and targeted behavioural nudges that encourage secure habits across Monzo. Managing the day-to-day operations of the security awareness programme, including content libraries, campaign logistics, and completion tracking. Translating complex technical information into clear, jargon-free guidance that helps Monzonauts make confident security decisions. Assisting with major awareness campaigns, including phishing simulations, Cyber Security Month, and safe data handling initiatives. Maintaining documentation such as content calendars, campaign retrospectives, and process inventories. Improving human-centred security behaviours across Monzo to help protect our customers and colleagues. Using metrics, dashboards, and behavioural insights to help shape the future of our security awareness roadmap. Applying behavioural science principles such as simplicity, relevance, timing, and cognitive load to design effective awareness interventions. Sharing timely communications about relevant live security threats. Representing the Monzonaut experience within security engineering projects by identifying opportunities to reduce friction in authentication and data handling journeys. Building strong relationships across Security and with stakeholders in People, Tech, Risk, and Customer Operations. 🤩 We’d love to hear from you if… You have experience in security awareness, internal communications, or another role focused on influencing human behaviour. You’re an excellent communicator who can translate technical concepts into practical, engaging guidance for non-technical audiences. You’re highly organised and comfortable managing your own priorities with minimal day-to-day direction. You have a solid understanding of common information security risks such as phishing, social engineering, password security, and safe data handling. You enjoy collaborating with a wide range of stakeholders and actively seek feedback to improve your work. It would be a bonus if you have experience with behavioural science, Learning Management Systems (LMS), content creation tools, presentations or facilitation, data-driven campaign planning, or collaboration tools such as Google Workspace, Slack, and Notion. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰 0.5 FTE Part time £40,000 - £50,000 (full-time equivalent) + Incentive Awards tied to your performance 📍This role can be based in our London or Cardiff office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! Read our full list of benefits. 🌈 The application journey has 3 key steps 30 min recruiter call 30 min call with the hiring manager 2 hours of technical and behavioural interviews This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-REMOTE #LI-OS1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊