Sales Director – Retail & Hospitality

Job Description:

• Sell outcome ‑ based consulting services to Retail and Hospitality organizations focused on implementing, optimizing, supporting, or expanding their HCM, Payroll, Workforce Management, or ERP platforms
• Own and execute account strategies across Enterprise and Mid ‑ Market Retailers, Restaurants, and Hospitality brands
• Lead complex, multi ‑ threaded sales cycles involving HR, Operations, Finance, IT, and Executive Leadership
• Conduct deep discovery to understand Retail and Hospitality ‑ specific workforce challenges
• Translate operational demands into a clear, quantified value narrative tied to labor efficiency, speed to productivity, and cost management
• Partner closely with Mosaic delivery leaders to create solution scope, phased roadmaps, business cases, and long ‑ term technology strategies
• Identify expansion opportunities post ‑ implementation across optimization, managed services, and additional transformation initiatives
• Maintain disciplined opportunity management, forecasting accuracy, and pipeline hygiene within CRM

Requirements:

• 5+ years of experience in consultative sales, enterprise solution selling, or professional services sales
• Strong preference for experience selling into Retail and/or Hospitality organizations
• Demonstrated success managing complex, multi ‑ stakeholder sales cycles and influencing executive ‑ level buyers
• Experience selling: Consulting services (implementation, optimization, managed services) HCM, Payroll, Workforce Management, or ERP solutions
• Ability to articulate value around labor efficiency, scalability, operational agility, and workforce optimization
• Exceptional presentation, written, and verbal communication skills
• Highly self ‑ directed with the ability to manage multiple pursuits and long sales cycles
• Comfortable working fully remote with travel as required for client and partner engagement
• Nice to haves: A completed Bachelor’s degree from an accredited University

Benefits:

• Comprehensive benefits
• PTO
• Perks package