Sales Administrator
Why Join Us
Be part of an organization that’s driving change and consistently recognized as a top employer. At Deluxe, we know that great people build great companies—and we invest in you accordingly. We’re proud to be recognized as a Great Place to Work and a top workplace for Moms, Dads, LGBTQ+ employees, and Veterans. We offer competitive benefits starting on day one, designed to support your life both in and out of work. 42% of our employees have stayed for 10+ years, citing our people, benefits, work-life balance, inclusive culture, and team support as key reasons why. The Sales Administrator directly supports the sales and business development functions in an administrative capacity. This position is responsible for monitoring order status and to ensure the order arrives to the vendor and the customer on time and without error. The Sales Administrator works with the art team and customer to ensure artwork meets specifications and customer satisfaction. This position requires regular interaction with customers via phone, chat and email.
- Assist sales team with processing sample requests, quotes, and form requests & seek alternative products for order requests as appropriate.
•Verify customer artwork meets product imprint specs/requirements and sends artwork to graphic art team for proof creation and processing. Verifies proof with customer, sends back to graphic art team as needed.
- Collaborate with suppliers to assure orders are accurate/on-time delivery.
- Respond to incoming site chat requests, e-mail requests, and queued calls and follow up with clients for proof of delivery, accuracy, and customer satisfaction.
Basic Qualifications: Education and Experience: Basic computer skills. Preferred Qualifications: Education: High School/GED Experience: Sales and customer service experience. Call center experience. Critical Knowledge/Skills/Abilities Builds rapport with clients, team members and leadership Understands the client’s needs and offers a solution by matching product features and benefits to their pain points. Takes a consultative approach and puts customer’s needs first Is able to find leads and build a strong pipeline Takes accountability for their actions, progress and results Additional Basic Qualifications: Must be 18 years of age or older
Compensation
The compensation range for this position is $24.75 - $25.00 hourly. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity.
Benefits
In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees’ whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked: Healthcare (Medical, Dental, Vision) Paid Time Off, Volunteer Time Off, and Holidays Employer-Matched Retirement Plan Employee Stock Purchase Plan Short-Term and Long-Term Disability Infertility Treatment, Adoption and Surrogacy Assistance Tuition Reimbursement These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families. Deluxe Corporation is an Equal Employment Opportunity employer: All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law. Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process. Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected].