Reservation / Dispatcher
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Opportunity for advancement
- Paid time off
Job description:
About Us
We are a premier boutique chauffeured services company serving discerning clientele worldwide. Our brand is defined by precision, discretion, and uncompromising white-glove service. Every detail matters — and every client interaction reflects our commitment to excellence. We are seeking a highly polished and detail-driven Executive Dispatch & Reservations Coordinator to support our 24/7 luxury transportation operations. This role is instrumental in delivering a seamless, white-glove experience to our executive and VIP clientele. The ideal candidate thrives in a high-performance environment where precision, discretion, and professionalism are non-negotiable. Key Responsibilities:
- Manage and oversee reservations with meticulous accuracy
- Coordinate and dispatch chauffeurs in real time within a 24/7 operational environment
- Proactively monitor all trips to ensure flawless execution and on-time performance
- Anticipate client needs and resolve issues before they arise
- Communicate clearly and professionally with clients, chauffeurs, and leadership
- Maintain detailed trip notes, client preferences, and service standards
- Adapt quickly to schedule changes, flight delays, and last-minute requests
Qualifications & Attributes:
- Experience in luxury transportation, executive travel, hospitality, or high-end logistics
- Demonstrated commitment to white-glove, high-touch client service
- Exceptional written and verbal communication skills with professional tone and grammar
- Extreme attention to detail and strong organizational skills
- Ability to remain composed and solution-focused under pressure
- Availability for evenings, weekends, holidays, and rotating shifts as part of a 24/7 operation
- Discretion and professionalism when handling high-profile clientele
What We Value: Precision. Accountability. Service excellence. Our team operates at the highest level, and we are seeking someone who takes pride in delivering an elevated experience at every touchpoint. This is a remote position.