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[Remote] WFH Entry Level Customer Service

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. AO Globe Life is hiring motivated professionals who want more flexibility and a meaningful career. In this role, you’ll connect with individuals seeking information about available benefits, guiding them through the process and providing ongoing support while working remotely.

Responsibilities

  • Meet with clients virtually using Zoom
  • Walk individuals and families through available programs
  • Answer questions and guide clients through next steps
  • Support clients through onboarding and ongoing communication
  • Maintain simple digital records and follow-ups
  • Deliver a professional, client-first experience
  • Participate in weekly training and development sessions

Skills

  • Must be authorized to work in the United States
  • Experience working with people (customer service, retail, hospitality, etc.)
  • Strong communication and problem-solving skills
  • Comfortable working independently in a remote environment
  • Laptop or computer with camera + reliable internet
  • Motivated, dependable, and ready for a career shift

Benefits

  • 100% remote — no commute, more control over your time
  • Flexible scheduling that works around your life
  • Ongoing mentorship and structured support
  • Clear path into leadership and advancement

Company Overview

  • AO serves working families across America and Canada and we are the largest distribution system of Globe Life, American Income Division. It was founded in 1951, and is headquartered in Redmond, Washington, USA, with a workforce of 1001-5000 employees. Its website is http://www.altig.com.
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