[Remote] Water Treatment Account Manager - Cleveland, OH

Note: The job is a remote job and is open to candidates in USA. Chem-Aqua, Inc. is a wholly owned water treatment subsidiary of NCH Corporation, seeking a Water Treatment Account Manager to support their growth strategy. The role involves servicing boiler and cooling water systems for existing customers, including diagnostics, maintenance, and customer relationship management.

Responsibilities

• Perform assigned water testing and sampling as required
• Communicate, record, and maintain relevant information regarding treatment operations
• Schedule service and sales calls, including daily, weekly and monthly reporting
• Accurately report service calls
• Perform diagnostics on water treatment equipment: reverse osmosis Systems, water softeners, and other water treatment/conditioning systems
• Determine system condition, identify malfunctions, and take corrective actions
• Provide routine preventative maintenance services; inspection, cleaning, and calibration of system components as necessary to assigned accounts
• Assist in identifying additional service needs and opportunities while developing and implementing customized solutions for our customers
• Maintain customer chemical inventory which may include lifting
• Other duties as assigned

Skills

• Highly motivated, self-starter with the ability to build relationships
• 3-5 years of work experience in a field using mechanical principles
• Ability to work flexible schedule, some weekends required
• Very organized with exceptional follow-through abilities
• Ability to multi-task in an active working environment
• Able to pass a drug and background check per the company requirements
• High School Diploma or equivalent
• Knowledgeable in MS Office applications
• Knowledgeable in a CRM software or related systems
• Knowledgeable in using a computer, tablet, smart phone, and other work related technology
• This position requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting
• Be able to wear protective gear for the face, ears, and gloves
• 20 % travel required
• Experience in the water treatment or related industry a plus

Benefits

• NCH Corporation offers a full suite of benefits, employee development and recognition programs.

Company Overview

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