[Remote] UI/UX Human Centered Design Specialist

Note: The job is a remote job and is open to candidates in USA. General Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology, and mission services to every major agency across the U.S. government. They are seeking a highly skilled and experienced Senior UI/UX Human Centered Design Specialist to provide expertise in UX design and lead the development of user interfaces for various applications.

Responsibilities

• Provide subject matter expertise in UX design, offering strategic guidance grounded in Human-Centered Design and design thinking methodologies, including user research, personas, journey mapping, prototyping, mockups, and usability evaluation
• Create and deliver a User Experience (UX) Research Plan and Outcomes for each use case, which shall include a research write-up documenting goals, anticipated outcomes, research questions, hypotheses, methodology, recruiting needs, synthesis, and next steps
• Facilitate discovery activities, to include generative research with users and business stakeholders, an assessment of current related features, a content review, an information architecture review, an accessibility review, a business process review; and collection of any available data and analytics and provide in a User Experience Research Checklist
• Partner with other Product Teams to ensure that the new tool or service fits into the existing structure
• Lead the design and development of user interfaces for various applications, ensuring they are visually appealing, user-friendly, and efficient
• Provide clear and actionable interface design specifications to development teams
• Design dynamic forms and other complex UI components, including rich cards and drag & drop features
• Define and maintain UX frameworks and templates for developers to use during the coding process
• Apply insights from user experience research studies to describe product functionality, including epics and user stories, as well as operational, business, functional, technical, data, and integration requirements
• Support design synthesis activities and generate insights and opportunities for improvement. Communicate research findings through a variety of formats (such as insight reports, stories, videos, storyboards, etc.) to maximize relevance and impact
• Perform requirements analysis based on User Experience Research, obtaining stakeholder input from internal users and external users
• Develop User Personas to represent user types that have wants and needs of our applications and products, and who might use our applications and products in a similar way
• Create Customer and User Journey Maps and capture related data
• Collaborate with cross-functional teams, including product owners, developers, and other designers
• Conduct usability testing sessions to gather feedback on designs and apply results to refine designs
• Write and edit plain language content for Development Teams
• Design, test, and deliver low- and high-fidelity wireframes, prototypes, and interactive web forms, updating them as needed to support stakeholder collaboration, usability testing, facilitated demos, and iterative design improvements
• Lead user testing sessions and conduct thorough analysis to inform design improvements
• Establish and uphold design standards across project components
• Collaborate with cross-functional teams to ensure seamless integration of UI/UX designs
• Work with ReactJS, JavaScript, CSS, HTML and Tailwind to develop and refine user interfaces
• Design within a micro-service architecture to create scalable and maintainable solutions

Skills

• 9 + years of related experience
• MA/MS plus 10+ years of general experience in information systems with 8+ years of specialized experience
• HS (16+ years), AA/AS (14+ years), BA/BS (12+ years), Doctorate Degree/Ph.D. (9+ years)
• Experience in front-end development and specifically in ReactJS and JavaScript development
• Familiarity with UX, information architecture, content strategy, and best practices in health literacy and user centered design
• Experience in software engineering and design architectures
• Experience with designing software to align to strategic business needs and goals
• Experience in conducting research for advanced technologies to determining how IT can support business needs leveraging software, hardware, or infrastructure
• Experience in Figma or other related design tool
• Experience in usability testing tools
• Excellent problem-solving skills and the ability to think critically
• Strong communication skills, with the ability to articulate design concepts and decisions to stakeholders
• Ability to work effectively in a fast-paced environment
• Proven track record of delivering scalable and reliable software solutions
• A portfolio demonstrating expertise in UI/UX design and relevant projects
• A bachelor's degree in a related field with a minimum of (12) years of professional experience in a user focused production environment
• Proven experience in designing dynamic forms with a strong emphasis on intuitive user experience and efficient design
• Extensive experience in creating CSS cards and drag & drop functionality
• Experience on UX strategy, user researcher, user interviews, surveys, and usability study. Builds personas, user journey map, empathy maps
• Experience on UX analysis to conduct competitive analysis, market assessments and heuristic evaluations
• Experienced in using user feedback to inform UX improvements and guide design decisions
• Extensive hands-on experience in developing and testing wireframes and prototypes
• Detailed knowledge of Section 508 requirements, and experience designing interfaces to be 508 compliant
• Demonstrated ability to generate innovative solutions to complex design problems
• Solid background in defining and maintaining design standards
• Experience working with tools like Jira, Confluence extensively for work item tracking and documentation
• Experience working in an agile environment with a knowledge of SAFe
• Understanding of Agile methodologies

Benefits

• Variety of medical plan options, some with Health Savings Accounts
• Dental plan options
• A vision plan
• A 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
• Full flex work weeks where possible
• A variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
• 15 days of paid leave per calendar year to be used for vacations, personal business, and illness
• An additional 10 paid holidays per year
• Paid leave and paid holidays are prorated based on the employee’s date of hire
• The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees
• Short and long-term disability benefits
• Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

Company Overview