[Remote] Trust & Safety Operations/Security & Access Operations Manager
Note: The job is a remote job and is open to candidates in USA. Trilyon, Inc. is seeking a Business Operations Contractor to support sensitive operational workflows within a fast-paced technology environment. The role involves managing daily operational workflows across enterprise and government customer programs while ensuring secure, scalable, and compliant execution.
Responsibilities
- Execute customer account provisioning and configuration activities using internal administrative tools
- Process approved requests and validate successful implementation
- Maintain accurate operational records and close workflow requests on time
- Coordinate execution across multiple internal environments and teams
- Ensure access controls and permissions align with operational standards
- Escalate issues, discrepancies, and blockers proactively
- Recommend updates to runbooks and operational procedures when improvements are identified
- Support initiatives that improve operational efficiency and scalability
Skills
- Program Management / Project Management experience
- Account Provisioning & Access Management exposure
- Process Improvement & Operational Excellence mindset
- Experience supporting security-sensitive or compliance-driven environments
- Exceptional attention to detail and execution accuracy
- Strong stakeholder management & cross-functional collaboration
- Ability to manage high-volume operational workflows
- Comfortable working in internal systems and structured processes
- Strong written communication and escalation management
- Availability to work US Pacific Time (PST) hours
- Experience in Business Operations, Platform Operations, Technical Operations, Deployment Support, Program Coordination, or similar functions
- Strong organizational and execution skills across multiple workstreams
- Proven ability to manage sensitive and detail-oriented processes
- Experience collaborating across technical and business teams
- Comfortable operating in a high-accountability environment
- Strong ownership mindset and problem-solving ability
Company Overview