[Remote] Technical Writer

Note: The job is a remote job and is open to candidates in USA. Harbor Freight Tools is a national tool retailer with a significant presence across the United States, offering a wide range of tools and accessories. They are seeking a Technical Manual Writer to compile and write technical manuals, ensuring clear and accurate instructions for consumers on product assembly and usage.

Responsibilities

• Carefully work through the vendor provided information to understand how the product is assembled and used
• Compile information and write technical manuals, clearly and simply describing everything a consumer needs to assemble and use the product
• Write clear, informative, and accurate instructions
• Edit images in Photoshop to include in manuals
• Edit and create illustrations from existing diagrams for manuals, as well as manuals written by co-workers, to clarify product procedures
• Assemble information, and layout carefully adhering to our template format in InDesign
• Update finished manuals and quick start guides as needed with updates, corrections, re-writes and other changes
• Edit manuals written by other writers for errors, clarity and layout
• Design, layout and illustrate quick start guides
• Consult with technicians to help determine steps in the process
• Review manuals to determine needed steps to illustrate
• Create and edit labels, to meet specific branding and legal standards, and create Label Placement Maps
• Additional duties as assigned by manager

Skills

• Technical acumen with regard to instructions
• Proficiency in InDesign and other Adobe Creative Suite programs
• Knowledge and use of InDesign, OSX (Macintosh Operating System), Illustrator and Photoshop
• Ability to work well with direct co-workers and employees in other departments to verify information and organize/layout documentation
• Ability to work independently, planning time so as to meet deadlines
• Ability to be flexible, changing procedures and priorities as needed
• Ability to produce consistent work within established branding, style, and legal guidelines
• Interest and ability in learning new techniques, quickly conforming to new standards as they are set and/or updated
• Ability to stand, walk, sit for extended periods of time
• Ability to speak and listen to others in person and over the phone and video conferencing
• Ability to use keyboard and read from computer screen and reports
• The ability to lift up to 15 lbs
• Must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others
• Bachelor's degree preferred
• 3-5 years' experience as a technical writer in a design environment within a retail industry preferred

Benefits

• Early access to pay
• Medical, dental, vision, life insurance, short-term and long-term disability
• Eligible Associates are able to enroll in our company’s 401k plan
• Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays)
• Paid sick time up to 80 hours per year unless otherwise required by law

Company Overview