[Remote] Technical Writer
Note: The job is a remote job and is open to candidates in USA. Capital Technology Group (CTG) provides expert consulting services in software development, digital transformation, and cybersecurity. They are seeking a Technical Writer to develop clear and user-focused documentation for mission-critical systems, collaborating with engineers and product teams to translate complex technical concepts into accessible content.
Responsibilities
- Develop and maintain user manuals, guides, online help content, and process documentation
- Collaborate with engineers, product teams, and subject matter experts to translate technical concepts into clear, user-friendly documentation
- Create technical specifications, training materials, reports, and presentation content
- Manage documentation projects end-to-end, including planning, writing, editing, and publication
- Review and edit content for clarity, consistency, accuracy, and adherence to style guidelines
- Update and maintain documentation based on system changes, user feedback, and release cycles
- Support usability testing efforts to ensure documentation meets end-user needs
- Communicate updates, findings, and project status to stakeholders and business users
Skills
- Bachelor's degree in English, Communications, Technical Writing, Computer Science, Information Systems, or a related field (or equivalent experience)
- 5+ years of professional experience in technical writing, documentation development, or content management in a technical environment
- Proficiency with Microsoft Office Suite including Word, PowerPoint, Excel, and Visio
- Experience developing documentation for software systems, processes, or enterprise applications
- Strong writing, editing, proofreading, and documentation structuring skills
- Ability to manage documentation lifecycles from draft through publication
- Applicants MUST BE US Citizens and be able to obtain Public Trust clearance
- Basic understanding of graphic design and multimedia tools
- Experience working in government or government contractor environments
- Familiarity with documentation tools such as Confluence, SharePoint, or similar platforms
- Experience working with classified or sensitive information environments
- Understanding of software development lifecycles (SDLC) or Agile environments
- Experience creating diagrams, process flows, or technical illustrations
Benefits
- Remote Work *(Hybrid roles will be specified in the job post)*
- Competitive Compensation Package
- Medical, Dental, and Vision
- Life Insurance, Short/Long Term Disability
- Employee Assistance Program
- 401(k) with 4% matching
- Liberal PTO vacation policy
- Generous Annual Continuing Education
- Annual Wellness Budget
- Bonus Incentive Programs *(Employee referrals and performance-based rewards)*
Company Overview