[Remote] Technical Project and Program Manager

Note: The job is a remote job and is open to candidates in USA. Deloitte is a leading professional services firm, and they are seeking a Technical Project and Program Manager to join their Technology-US Office of the CIO PMO team. In this role, you will leverage program and project management practices to drive successful technology implementations and support portfolio management for major internal technology programs.

Responsibilities

• Support the management of portfolio financial reporting, including budget tracking, forecasting, variance analysis, and spend-to-plan reporting; supports annual financial planning and ensures financial transparency to DT-US leaders
• Drives cross-functional teams in the delivery of high-risk, complex programs/projects
• Leads program/project issue/risk management, remediation plans, and escalations across channels, studios/service areas for projects within assigned programs - responsible for providing management direction in these areas and ensuring clear communication, consideration of all factors, generation of solution alternatives, and defined actionable plans
• Lead and manage a diverse range of IT projects including software development, infrastructure upgrades, cloud migrations, system integrations, and data migrations while ensuring timely delivery, budget adherence, and high-quality outcomes
• Develops and demonstrates strong business knowledge of the assigned business units/portfolios/products
• Works with all stakeholders to identify and confirm necessary project and program resources throughout the project lifecycle and resolves resource availability conflicts across the program
• Builds detailed program/project master schedules and promotes collaboration through identified team sites
• Oversees the activities of other PMO junior resources and offshore teams to ensure delivery of timely solutions
• Conducts ongoing examination of projects within the program for compliance with established processes, project plans/schedules and budgets, influencing decisions on resource utilization and allocation at key project lifecycle decision points
• Maintains oversight and accountability for program performance including creation/review of key project delivery metrics across projects within the program
• Prepares and delivers regular, audience-specific communications/reports/dashboards to ensure that program sponsors, key stakeholders, CIO advisors and leadership are adequately apprised of program and project statuses, successes, risks and issues
• Manages and tracks project/program budget/variance and takes corrective actions
• Proposes changes to project methodologies, frameworks, and promotes best practices for continuous process improvement
• Motivates and leads teams and fosters a mindset of collaboration and continuous process improvement
• Accountable for all applicable PMO related processes and methodologies and their proper and consistent execution on all projects

Skills

• 6+ years of relevant experience in Project/Program Management working on large, complex, cross-functional IT initiatives utilizing a structured project management methodology and formal tools/approaches (PMBOK,Prince2, etc.)
• 3+ years of experience managing full lifecycle SAFe/Agile projects including overseeing the strategy / business case development, developing the implementation plan to support the business case, and driving the implementation of the plan to deliver the final program objectives
• 1+ year of people management experience overseeing and mentoring numerous other PMs, Project Coordinators, etc
• 3+ years of project / program financial management (e.g., Planning, Forecasting, Budgeting, Business Case Development, etc.) in addition to experience in the planning, estimation, resource management, project tracking, scope control, risk and issues management as well as stakeholder relationship management
• Bachelor's degree in Computer Science, Business Administration or equivalent educational
• Limited immigration sponsorship may be available
• Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve; this role is predominantly remote with the option to work from home or a nearby Deloitte office
• MBA or equivalent graduate degree preferred
• Hands on experience with Azure DevOps (ADO)
• Certified SAFe Scrum Master/Release Train Engineers (RTE) or equivalent
• Experience managing projects/programs in ServiceNow (minimum 1-2 years experience)
• Minimum of 1 year of experience in a matrixed professional services firm OR consulting
• Strategic and critical thinker with the ability to make connections across workstreams and Deloitte's matrixed organizations
• Excellent written and verbal communications skills and strong executive presence. Must be able to analyze, understand, and communicate complex ideas across a varied audiences, including senior Deloitte Partners, Principals, and Managing Director leaders
• Experience with strategy / business case development, then developing the implementation plan to support the business case, and driving the implementation of the plan to deliver the final program objectives
• Strong commitment to professional client service excellence
• Empowered self-starter comfortable to take the lead and managing multiple initiatives with an ability to effectively collaborate across teams
• Proven success at mentoring and leading teams that are focused on exceptional client service and can manage risk remotely/virtually
• Excellent interpersonal relations and demonstrated ability to work with others effectively in teams
• Prior experience in or working for Executive Leaders and their respective offices/leadership teams
• Prior experience with IT Financial management methodologies and disciplines
• Comfort with ambiguity and the ability to logically structure issues and determine recommended resolutions
• Detail-oriented with ability to plan, prioritize, and make decisions on multiple time-sensitive projects
• Strong commitment to integrity
• Strong knowledge of leading-edge project management methodologies
• Understanding of Software Development Life Cycle (SDLC)
• Strong MS PowerPoint skills with proven record to create high impact audience-specific presentations
• Proficient in MS Project / MS Project Server (or similar applications)

Benefits

• You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
• Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at [email protected].
• At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
• Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively.
• From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

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