[Remote] Technical Analyst I

Note: The job is a remote job and is open to candidates in USA. Indeed is the world’s number 1 job site, dedicated to helping people get jobs. They are seeking a Technical Analyst I to execute technical tasks, respond to requests, analyze data, and support automation efforts while collaborating with various teams.

Responsibilities

• Execute assigned technical tasks and projects reliably while meeting individual and team SLAs
• Triage and respond to technical requests from internal and external partners; investigate and escalate issues when needed
• Analyze HTML/CSS structures and site layouts to support accurate and sustainable job data capture solutions
• Support development and maintenance of lightweight automations, scripts, and internal tooling using technologies such as Python, JavaScript, SQL, and regex
• Use data analysis to identify trends, workflow gaps, and operational improvement opportunities
• Collaborate with subject matter experts, product teams, and engineering partners on solutions related to data aggregation, automation, and content quality
• Maintain clear documentation, reproducible workflows, and organized technical artifacts to support scalable operations
• Adapt to changing business and technical requirements while communicating risks, dependencies, and impacts proactively
• Align daily work with operational goals while maintaining focus on employer and job seeker experience
• Deliver high-quality execution on assigned scopes; manage time effectively to meet SLAs and deadlines
• Triage technical issues; document findings; create clear tickets/bugs with reproduction details as needed
• Maintain accurate, clear documentation (processes, SOPs, runbooks, code comments) and keep it current
• Support small automations, scripts, and data tasks with supervision; contribute to tooling improvements and workflow hygiene
• Collaborate cross-functionally; route issues to the right partners; share knowledge to raise team capability
• Use data analysis to identify patterns and inform actions; escalate recurring/systemic issues for deeper investigation
• Communicate updates, risks, and changes to ensure shared understanding of impacts and timelines

Skills

• Requires a minimum of 5 years of related experience; or Bachelor's degree and a minimum of 2 years of related experience; or an advanced degree without experience
• Technical Foundations: Working knowledge of front-end concepts (HTML/CSS/JS) and/or a scripting language (e.g., Python); comfort with SQL fundamentals; solid understanding of CSS engine mechanics; ability to learn internal tools and ETL basics with guidance
• Regular Expressions (Regex): Excellent working knowledge of regular expressions (Regex) for text parsing, data validation, and pattern matching
• Analysis & Problem Solving: Structured thinking; uses data to inform decisions; conducts curiosity-driven root-cause exploration; contributes to scalable solutions with support
• Collaboration, Communication & Change Management: Clear, professional communication with peers, leaders, and partners; engages the right partners; shares knowledge and receives feedback openly; understands the business impact of change and adapts to new tools, workflows, and business needs
• Operational Excellence & Risk Management: Follows structured processes and best practices; maintains documentation; meets SLAs; contributes to vendor quality checks as needed; surfaces risks and interdependencies with guidance
• Automation, AI & Customer Impact: Applies AI and automation thoughtfully to enhance end-user experiences and operationalize processes under guidance; prioritizes work that improves Jobseeker and Employer experiences and understands how work connects to broader business objectives

Benefits

• Quarterly bonuses
• Restricted Stock Units (RSUs)
• Paid Time Off policy
• Region-specific benefits
• Reasonable accommodations to qualified individuals with disabilities in the employment application process

Company Overview

Company H1B Sponsorship