[Remote] Staff Software Engineer - Product Platform Team
Note: The job is a remote job and is open to candidates in USA. Orum is an AI-powered company focused on enhancing sales processes through innovative technology. They are seeking a Staff Full-Stack Engineer to lead the development of foundational systems that power their products, collaborating closely with cross-functional teams to ensure high-quality, scalable solutions.
Responsibilities
- Own complex product areas end-to-end—from discovery and design to implementation, rollout, and iteration—operating across Node/TypeScript backends and React frontends
- Lead architecture and system design for real-time, high-volume workflows (e.g., call routing on an event-driven SIP softswitch, UI over WebSockets, streaming audio for speech recognition)
- Author clear technical design docs, set standards for code quality, testing, performance, and observability, and ensure designs scale simply as we grow
- Collaborate cross-functionally with PM, Design, and other engineers to translate ambiguous requirements into intuitive, performant experiences; make crisp trade-offs and document decisions
- Mentor and uplevel engineers through design reviews, pairing, and feedback; model engineering excellence and foster a culture of craftsmanship and clarity
- Improve developer experience (DevEx) and reliability by influencing APIs, data contracts, testing strategies, and progressive delivery practices across teams
- Participate in on-call and help uphold operational excellence for the areas you own
Skills
- 8+ years of professional software engineering experience, including demonstrated Staff-level scope (cross-team technical leadership, strategy, and delivery)
- Proven track record owning products/features through the full lifecycle—from discovery to deployment and iteration
- Expertise with TypeScript/Node.js and modern frontend frameworks (e.g., React), plus strong SQL fundamentals with an RDBMS such as PostgreSQL
- Depth in distributed systems or real-time application patterns (e.g., WebSockets/streaming/PubSub), and performance optimization across the stack
- Strong product mindset and communication: you simplify complexity, align stakeholders, and connect technical decisions to user and business impact
- Cloud infrastructure experience with one of GCP, AWS, or Azure; familiarity with CI/CD and progressive delivery practices
- Experience in telephony, SIP softswitches (e.g., FreeSWITCH), or adjacent real-time/event-driven domains
- Familiarity with our stack: NodeJS with TypeScript, React, PostgreSQL, Google Cloud Platform, and FreeSWITCH
Benefits
- Flexibility to work anywhere in the U.S.
- Flexible Vacation Policy.
- Orum Days Off (first Friday each month, two weeks off at year end, and additional observed holidays).
- 90% coverage for employees and dependents for medical, dental, and vision.
- Online behavioral health and virtual healthcare options.
- Parental leave with quota relief.
- Life Insurance and AD&D coverage.
- 401(k) savings plan.
- Meaningful stock options.
- $1,000 equipment reimbursement (yours to keep).
- Company retreats and meetups to connect in person.
- Company ERG — Women of Orum (WOO).
Company Overview