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[Remote] Sr Software Engineer, AI Platform Job Details | NRG

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Vivint is a company focused on creating a smarter, cleaner, and more connected future in the energy and home services sector. They are seeking a Senior AI Platform Engineer to build infrastructure for customer-facing AI systems, ensuring quality and reliability in AI features. The role involves developing evaluation and observability systems and collaborating with various teams to implement trustworthy AI solutions.

Responsibilities

  • Build shared evaluation infrastructure for models, prompts, agents, and multimodal AI systems
  • Own golden datasets, regression suites, offline and online evals, and LLM-as-judge governance
  • Develop observability for model quality, latency, cost, drift, safety, and customer impact
  • Create launch-readiness gates for AI features across camera, agentic, personalization, multimodal, and energy products
  • Partner with Product, Analytics, Privacy, Security, and Engineering on trustworthy AI productization
  • Define reusable standards for AI quality, monitoring, safety, and operational readiness

Skills

  • Bachelor's degree in Computer Science, Software Engineering, AI/ML, or a related technical field, and 5+ years of professional experience in software development, applied science, or ML engineering; or
  • Master's degree in Computer Science, Software Engineering, AI/ML, or a related technical field, and 2+ years of professional experience in software development, applied science, or ML engineering
  • Experience evaluating, deploying, or monitoring production AI systems
  • Strong Python and data engineering skills
  • Experience with offline/online evaluation, data quality, model monitoring, or observability systems
  • Familiarity with LLM evaluation, prompt evaluation, model regression testing, or safety guardrails
  • Strong communication skills and ability to set standards across teams
  • Experience with LLM-as-judge, agent tracing, multimodal evals, golden datasets, or automated regression suites
  • Experience with GCP/AWS, Vertex AI, SageMaker, MLflow, Datadog, OpenTelemetry, Private Cloud or similar tooling
  • Experience with privacy-aware AI systems, customer trust metrics, or launch-readiness processes
  • Experience supporting computer vision, GenAI, recommendation, or edge AI products
  • Experience building developer platforms or internal AI tooling

Benefits

  • Paid holidays and flexible paid time away
  • Employee/Friends/Family Discounts
  • Medical/dental/vision/life coverage & 24/7 Medical Hotline
  • 401(k) + Employer Match
  • Employee Resource Groups

Company Overview

  • Vivint offers an integrated smart home system along with in-home consultation, professional installation, monitoring, and support. It was founded in 1999, and is headquartered in Provo, Utah, USA, with a workforce of 10001+ employees. Its website is http://www.vivint.com.
  • Company H1B Sponsorship

  • Vivint has a track record of offering H1B sponsorships, with 10 in 2025, 20 in 2024, 19 in 2023, 26 in 2022, 20 in 2021, 24 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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