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[Remote] Sr. Site Reliability Engineer - Observability

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. AppFolio is a technology leader powering the future of the real estate industry. They are seeking a Senior Site Reliability Engineer to build common infrastructure and improve service reliability and observability patterns.

Responsibilities

  • You will be helping them to build common infrastructure as well as help improve the reliability, quality of services and overall observability patterns
  • Along with your team, you’ll ensure all aspects of our shared product spaces have a plan to address any opportunities for exception reporting, capacity planning, monitoring and alerting, backups, runbooks, configuration management, DDoS protection, infrastructure as code, and disaster recovery
  • You’ll collaborate or embed with engineering teams, helping them to improve the reliability and quality of their services and infrastructure as we look to support the business success of AppFolio
  • You’ll be a member of the team that provides reliable, scalable observability and infrastructure for key components of the AppFolio Real Estate Platform
  • You’ll help build the future of reliable, critical services, and support rapid and sustainable growth of new features

Skills

  • Experience developing Service Level Indicators and Service Level Objectives for the above systems
  • Proven ability to diagnose and monitor performance and reliability issues across the stack: relational databases, web servers, networking, OS, containers, load balancers, etc. You'll chase down performance problems and uncover root causes of system failures
  • Strong coding background: you've written code to perform critical tasks or in production. The exact language doesn't matter, though we give bonus points for Go, Ruby, or Python
  • Expertise with Infrastructure as Code (Terraform, CloudFormation, Pulumi, etc.)
  • Expertise with Kubernetes or other container orchestration tooling and technology patterns
  • Experience with Amazon Web Services (commonly EKS, RDS Aurora, Lambda, S3, EBS, Route53, DynamoDB, and VPCs)
  • Bachelor's degree and at least 5 years industry experience, or equivalent work experience
  • Mastery experience with some areas of our tech like Ruby on Rails, Kubernetes, MySQL, Linux, container orchestration, Networking, etc

Benefits

  • Regular full-time employees are eligible for benefits - [see here](https://www.appfolioinc.com/careers/life-at-appfolio).
  • We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards.
  • We partner with you to realize your potential by investing in you from the start.
  • We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills.
  • We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are.
  • We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed.

Company Overview

  • AppFolio is a cloud business management solutions provider for the real estate industry. It was founded in 2006, and is headquartered in Goleta, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.appfolio.com.
  • Company H1B Sponsorship

  • AppFolio has a track record of offering H1B sponsorships, with 13 in 2026, 18 in 2025, 24 in 2024, 22 in 2023, 34 in 2022, 51 in 2021, 35 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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