[Remote] Sr. Administrative Assistant

Note: The job is a remote job and is open to candidates in USA. Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management, empowering brands to deliver extraordinary experiences at scale. The Sr. Administrative Assistant will be responsible for maintaining the schedules of senior leaders, coordinating logistics, and supporting various administrative tasks to ensure efficient operations.

Responsibilities

• Maintain the schedule for 3 senior level leaders within the organization
• Coordinate with internal and external stakeholders, providing logistical and travel support with detailed itineraries, working on related projects and being proactive with evolving business needs
• Support multiple SVPs, being a trusted partner, organizing current needs, anticipating potential conflicts, and handling sensitive business information where SVP confidentiality is paramount
• Maintain an accurate and detailed calendar for the SVPs, manage and log incoming scheduling requests, proactively communicate changes to team, as well as anticipate and respond to scheduling and travel conflicts, rescheduling as needed
• Track SVP’s tasks and projects to ensure appropriate prioritization is completed with respect to deadlines and organizational developments
• Access, review, prioritize, and respond to inbound email and voicemail requests
• Organize internal and external meetings for SVPs
• Manage all travel scheduling and arrangements, ensuring that SVPs are aware and updated of itinerary changes during travel, and prepared upon arrival
• Track and reconcile monthly statements, ensuring expense reports are completed and submitted in a timely manner
• Ensure consistent and efficient interaction with other assistants across the global organization; demonstrate poise and tact under pressure and handle matters with sound judgement and respect
• Provide special project leadership and support as needed
• Attend Staff Meetings and capture Meeting Minutes to ensure all action items are followed up in a timely manner
• Assist in drafting important documents and presentation materials for executive team meetings

Skills

• Proven experience in providing high-level administrative support to executives
• Detail oriented, organized with proven ability to successfully multitask
• Positive, tenacious attitude
• Strong verbal and written communication skills
• Outstanding interpersonal skills and preference for collaboration, including proven success working with others; ability to work with high profile individuals externally, as well as collaborate internally
• Ability to work in a fast-paced and sometimes unpredictable environment; works well under pressure and tight deadlines
• Ability to consistently apply good judgment and make good decisions
• Ability to always maintain confidentiality and discretion
• Proven analytical and problem-solving abilities
• Organized with a proven ability to juggle multiple projects at once
• Experience managing complex event logistics
• Experience with domestic and international business travel arrangements, coordinating meetings and tracking credit card and other expenses
• Proficient in Outlook and Microsoft Suites
• Support multiple SVPs, being a trusted partner, organizing current needs, anticipating potential conflicts, and handling sensitive business information where SVP confidentiality is paramount
• Maintain an accurate and detailed calendar for the SVPs, manage and log incoming scheduling requests, proactively communicate changes to team, as well as anticipate and respond to scheduling and travel conflicts, rescheduling as needed
• Track SVP's tasks and projects to ensure appropriate prioritization is completed with respect to deadlines and organizational developments
• Access, review, prioritize, and respond to inbound email and voicemail requests
• Organize internal and external meetings for SVPs
• Manage all travel scheduling and arrangements, ensuring that SVPs are aware and updated of itinerary changes during travel, and prepared upon arrival
• Track and reconcile monthly statements, ensuring expense reports are completed and submitted in a timely manner
• Ensure consistent and efficient interaction with other assistants across the global organization; demonstrate poise and tact under pressure and handle matters with sound judgement and respect
• Provide special project leadership and support as needed
• Attend Staff Meetings and capture Meeting Minutes to ensure all action items are followed up in a timely manner
• Assist in drafting important documents and presentation materials for executive team meetings

Benefits

• Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it.
• We offer you and your family voluntary healthcare coverage in countries where applicable.
• We provide Sprinklrites with paid time off to recharge and spend time with loved ones.
• Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.
• US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection.
• The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Company Overview

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