[Remote] Solutions Consultant

Note: The job is a remote job and is open to candidates in USA. CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. The Solutions Consultant will partner with customer-facing teams to communicate the CentralReach value proposition and provide technical support during customer evaluations.

Responsibilities

• Partner with Customer-Facing Teams to articulate the overall CentralReach value proposition, vision and strategy to customers
• Own technical engagement with customers during the evaluation phase. Communicate CentralReach value based on activities and work with customers on any identified issues or concerns to successful conclusion
• Technically support complex opportunities through advanced competitive knowledge, technical skill, and credibility
• Deliver deep-dive product and technical briefings/presentations to potential clients
• Maintain accurate notes and feedback in CRM regarding customer input both wins and losses
• Proactively engage and communicate with customers and CentralReach business/technical teams regarding product feedback and competitive landscape
• Engage with CentralReach Product Council, provide guidance and feedback directly from customer interactions and help shape product roadmap
• Assist Product Team with Product and Demo certifications, as well as helping with new release training and certifications

Skills

• You have at least 5 years of experience in ABA either on the Clinical or Practice Management side
• Strong knowledge of current EHR and Practice Management solutions and technologies
• Passion and ability to educate customers on how CentralReach can be meaningful to their business
• You have an extreme hunger to be successful and help CentralReach sales and customers win
• You have thrived in a startup or similar environment where the only constant is change
• You embrace aggressive goals and work hard to achieve them
• You're naturally curious and invest time and energy into learning more about the sales process, your prospects, and the solutions you're selling
• You are able to utilize Sales CRM tools such as Salesforce or a like program
• You have excellent written and verbal communication skills, strong attention to detail, and good follow-through

Benefits

• Health and dental
• Paid time off
• Life insurance
• Disability coverage
• 401(k) matching
• Comprehensive onboarding
• Ongoing training
• Mentoring
• Career pathing to help you develop your career
• Paid parental leave to our full-time employees
• Hybrid work schedules
• Career development support
• Wellness programs
• Opportunities to give back through CR Cares™, our community engagement initiative

Company Overview

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