[Remote] Social Media Coordinator

Note: The job is a remote job and is open to candidates in USA. Rate is the 2nd-largest retail mortgage lender in the U.S., aiming to redefine homeownership through a modern lifestyle brand. They are seeking a Social Media Coordinator to manage daily content operations and engage with the community across various social media platforms.

Responsibilities

• Manage the day-to-day posting schedule across TikTok, Instagram, LinkedIn, Facebook, and YouTube
• Check all Rate social channels daily and engage with comments, DMs, and community conversation in real time
• Identify and participate in relevant cultural moments, trending audios, and conversations that align with our voice
• Engage outside of Rate’s channels by commenting on creator and brand posts that make sense for Rate to join
• Help define, evolve, and protect the Rate voice across platforms to ensure consistency and authenticity
• Partner with the Senior Manager to help draft and schedule content through our publishing tools
• Surface trends, audience insights, and community feedback to help evolve our social playbooks
• Coordinate with the creative team on upcoming shoots, content drops, and platform-specific needs
• Track post performance and share insights to help the team understand what is working and why
• Support live coverage for key events like NASCAR, Rate Field, and Rate Bowl
• Help maintain content calendars and organize asset libraries so our team stays nimble and ahead
• Be a brand ambassador in every comment, reply, and DM who is human, helpful, and full of personality

Skills

• 2 - 4 years of experience in social media or community management for a consumer-facing brand, agency, or creator
• Deep familiarity with TikTok, Instagram, LinkedIn, and the rhythm of social media in 2025
• Strong writing and communication skills with a feel for tone and timing
• Curiosity about culture and a natural instinct for what people actually care about online
• Comfort juggling multiple posts, platforms, and priorities in a fast-moving environment
• A collaborative mindset with the ability to partner with creative, strategy, and brand teams to bring ideas to life
• Bonus points if you have worked with social management tools like Sprinklr or Sprout

Benefits

• Eligibility to participate in a company-sponsored 401(k)
• Vacation benefits
• Eligibility for medical, dental, vision, and prescription drug benefits
• Flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
• Life insurance and death benefits
• Critical care insurance
• Personal accidental insurance
• Commuter benefits
• Pet insurance
• Certain time off and leave of absence benefits
• Well-being benefits (e.g., employee assistance program)
• Other supplemental benefits (e.g. legal planning assistance; identity theft protection; pet insurance; wellness resources)

Company Overview

Company H1B Sponsorship