[Remote] Services Executive - Higher Education & Government

Note: The job is a remote job and is open to candidates in USA. Workday is a leading AI platform for managing people, money, and agents, and they are seeking a Services Executive for their Higher Education and Government Professional Services organization. This role involves planning and executing Professional Services business development activities, working closely with Account Executives to drive sales in the Higher Education market segment.

Responsibilities

• Create and manage complex Deal Strategies
• Understand the competitive landscape and customer needs so you can effectively position the value of Workday’s innovative deployment methodology and Professional Services
• Work with Account Executive and Customer Success workmates to determine Services Strategy
• Present Workday Customer Services overview and conduct services discovery sessions
• Create and validate Professional Services Proposals and high-level Project Plans
• Author, manage, negotiate, and close Professional Services Agreements, Statements of Work and other contractual documentation
• Actively build and manage mutually beneficial relationships with Workday tier one ecosystem Partners and proactively work with those Partners on strategic pursuits
• Assess project team training needs for customers
• Maintain accurate and timely customer, pipeline, and service forecast data
• Provide support for services activities and events
• Respond to complex RFP’s/RFI’s/RFQ’s issued by Higher Education institutions and the State & Local Government customer base

Skills

• A proven, successful track record (6+ years) of Professional Services Sales in ERP - HCM, Payroll, Finance solutions and/or Student Information Systems to Higher Education and/or State & Local Government Clients
• 4+ years experience managing and/or participating in ERP and/or SIS (Student Information System) implementation projects – for example: Human Resources, Benefits, Time Tracking, Payroll, Financial Systems, Analytics, Budgeting/Planning, Recruiting, Performance Management, Compensation, Student Recruiting, Student Admission, Curriculum Management, Financial Aid, Student Finances or comparable
• Significant experience (10 years or greater) overseeing complex services sales cycles from start to finish with a record of successful services revenue and profitability attainment required
• Basic understanding of cloud architecture
• Foundational knowledge of vendors, products, and services in the Higher Education and/or State & Local Government Clients. ERP - HCM, Payroll, Financials, and/or Student Information System space
• Great presentation skills while participating in a fast-paced, complex product and services sales cycle
• Strong business development skills, with a focus on identifying and capitalizing on market opportunities, building strategic partnerships, and driving organizational growth through new initiatives and customer retention strategies
• Proven ability to effectively manage service delivery, ensuring customer satisfaction through streamlined processes, efficient resource allocation, and a focus on meeting expectations
• Demonstrated experience in professional services sales, with a focus on understanding client needs, effectively presenting value, and building strong relationships to drive customer satisfaction and achieve revenue goals
• An innate sense of personal initiative, with the ability to proactively identify and pursue opportunities, overcome obstacles, and drive innovation and efficiency
• Bachelor's Degree or equivalent work experience
• Ability to travel up to 50% of the time

Benefits

• This role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus
• Annual refresh stock grants
• Flex Work, we’re combining the best of both worlds: in-person time and remote
• Freedom to create a flexible schedule that caters to your business, team, and personal needs
• Opportunity to come together in our offices for important moments that matter
• Workday will consider for employment qualified applicants with arrest and conviction records
• If you require assistance or an accommodation at any point, please email [email protected]
• Employee Referral process
• Workday values candidates’ privacy and data security
• Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday

Company Overview

Company H1B Sponsorship