[Remote] Service Technical Product Manager - Future Linac Products

Note: The job is a remote job and is open to candidates in USA. Siemens Healthineers is a leader in medical technology, dedicated to pioneering breakthroughs in healthcare. They are seeking an experienced Technical Product Manager to define and drive serviceability features for next-generation cancer care systems, ensuring serviceability is built into product architecture from the start.

Responsibilities

• Participate in the creation of service-oriented product concepts and capabilities, including measures of productivity and alignment with strategic initiatives
• Author and maintain concept documents aligned to strategic service innovation initiatives
• Collaborate with senior SMEs and peer product managers to define and document user needs, design requirements, use cases, acceptance criteria, and workflows across service engineering personas
• Translate customer, field, and business requirements into structured design inputs
• Drive early engagement with R&D and manager of service functions to embed serviceability into product architecture
• Collaborate with systems engineering on requirements traceability and design control
• Lead cross-functional workshops to define requirements and align stakeholders
• Ensure alignment with regulatory and quality processes (e.g., design controls, risk management)
• Partner with digital, hardware, and cloud teams to define scalable service solutions
• Support implementation and validation of service features across development lifecycle
• Participate in defect or issue review efforts, working with SME leads to rank impact and prioritize topics for resolution
• Work with manager of service and CS leadership to support service strategic roadmaps

Skills

• 5+ years of experience in technical product management, systems engineering, or related role
• Experience in medical devices, healthcare IT, or regulated environments
• Strong understanding of design control processes and product development lifecycle and related design validation practices
• Demonstrated experience defining user needs, use cases, and requirements
• Notable experience leading with cross-functional engineering teams (software, hardware, systems, support)
• Familiarity with tools such as Jama, Azure DevOps, Jiri, or similar
• Specific experience leading concept development in early-phase product innovation on at least 3 medical device product releases in the past 5 years
• Strong analytical, communication, and stakeholder management skills
• Experience with serviceability engineering or field service operations
• Knowledge of digital service platforms, remote connectivity, or IoT ecosystems
• Understanding of cybersecurity and data compliance standards
• Familiarity with radiation therapy oncology systems and treatment processes
• Certifications, (green or better) in DMAIC methodologies, value stream mapping, and strategy planning
• Familiarity with ISO standards (e.g., ISO 14971) and risk management processes

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Long-term and short-term disability insurance
• Paid parking/public transportation
• Paid time off
• Paid sick and safe time

Company Overview

Company H1B Sponsorship