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[Remote] Senior Software Engineer, Site Reliability Engineering

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Thumbtack helps millions of people confidently care for their homes. The Site Reliability Engineering team focuses on creating and maintaining a reliable, secure, and scalable platform vital for a seamless user experience, where you will design and support resilient systems, ensuring high performance and availability.

Responsibilities

  • Design, create, and maintain software and systems to improve the availability, scalability, and efficiency of Thumbtack's services
  • Set the architectural direction of infrastructure and platform services while supporting the engineering organization
  • Design and implement tools and processes used for deployment, change, service, and infrastructure management
  • Troubleshoot and debug critical systems throughout the SDLC
  • Contribute to the evolution and performance of capabilities we provide to engineering as a platform organization
  • Capacity planning and demand forecasting, anticipating performance bottlenecks
  • Participate in rotating on-call duties

Skills

  • Extensive fluency in AWS and Linux
  • Ability to effectively read, write, and debug code in programming languages like but not limited to: Python, Go, PHP, Javascript
  • Expertise in designing, analyzing, and troubleshooting large-scale distributed systems across web technologies like: DNS, TLS, HTTP/S, TCP/IP
  • Ability to decompose complex problems while understanding the tradeoffs necessary to deliver impact
  • 5 years of experience managing infrastructure and systems
  • Demonstrable knowledge of instrumenting, operating, and observing a distributed system of microservices in a production cloud environment
  • Ability to communicate clearly and effectively to cross functional partners of various technical levels
  • Passion for reducing toil and improving developer experience

Company Overview

  • Thumbtack is a home services website connecting users with local service providers. It was founded in 2008, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.thumbtack.com.
  • Company H1B Sponsorship

  • Thumbtack has a track record of offering H1B sponsorships, with 16 in 2026, 35 in 2025, 48 in 2024, 39 in 2023, 53 in 2022, 69 in 2021, 47 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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