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[Remote] Senior Software Engineer, Backend

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Customer.io is a platform that powers automated communication for over 8,000 companies, helping them send relevant messages using real-time behavioral data. They are seeking a Senior Software Engineer, Backend to design and build distributed systems in Go, ensuring reliable solutions for their customers' communication needs.

Responsibilities

  • Design and build distributed systems in Go that help customers send timely, relevant messages at scale
  • Collaborate across teams to debug issues and deliver reliable solutions
  • Own problems end to end - from architecture and schema design to testing, deployment, and monitoring
  • Share knowledge and raise the bar through sharing your progress publicly with short videos, thoughtful writing, and mentorship
  • Use AI agents to make multi-file changes by scoping the work, writing the prompt, and verifying the output

Skills

  • 7+ years of experience building scalable, distributed systems in Go (or similar statically typed languages)
  • Comfort working in cloud-native environments (AWS, GCP)
  • Familiarity with relational databases (we use MySQL) and an understanding of performance tradeoffs
  • Experience with observability tooling and operating production systems
  • A bias for action over perfection, and pride in owning technical decisions

Benefits

  • 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
  • 16 weeks paid parental leave
  • Unlimited PTO
  • Stipends for remote work and wellness
  • A professional development budget

Company Overview

  • Customer.io enables users to send newsletters to selected segments of customers using their website data. It was founded in 2012, and is headquartered in Portland, Oregon, USA, with a workforce of 201-500 employees. Its website is https://customer.io.
  • Company H1B Sponsorship

  • Customer.io has a track record of offering H1B sponsorships, with 1 in 2024, 1 in 2023. Please note that this does not guarantee sponsorship for this specific role.
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