[Remote] Senior Software Engineer, AI & Strategy

Note: The job is a remote job and is open to candidates in USA. Toast creates technology to help restaurants and local businesses succeed in a digital world. They are looking for a hands-on Senior Software Engineer to join the GTM & AI Strategy Engineering team, responsible for building and productionizing agentic workflows and RAG pipelines to automate sales processes.

Responsibilities

• Spend the majority of your time "hands-on-keyboard" , architecting and coding high-performance backend services and ML pipelines
• Build and prototype new internal products from scratch that leverage LLMs and Agentic AI to automate account research, lead prioritization, and complex quoting logic
• Develop the backend connective tissue between our custom quoting engine, Salesforce, and internal data lakes to ensure a seamless, low-latency end-to-end experience
• Act as a key executor to solve complex synchronization and architectural challenges across the GTM stack, ensuring systems are scalable and resilient
• Deliver significant core capabilities that have broad impact; take high-level goals and turn them into sequenced, production-ready code
• Anticipate shifts in product needs and build flexible, decoupled backend systems that can evolve with our AI strategy
• Ensure the reliability of GTM tools by building deep observability into every service you ship

Skills

• Extensive experience in backend languages (Java, Go, Python) with a track record of building complex, distributed systems
• Practical, hands-on experience building LLM agents in a production environment
• Ability to implement event-driven architectures and manage data flow across disparate systems with high integrity
• Bachelor's or Master's degree in Computer Science, or a related technical field
• Experience building internal 'Sales Tech' or 'Fintech' tools that directly impact revenue
• Familiarity with AWS data services (SageMaker, Lambda, SQS)
• A passion for removing 'human-in-the-loop' friction through intelligent automation

Benefits

• Cash compensation (overtime, bonus/commissions if eligible)
• Equity
• Benefits
• Flexibility to meet Toasters’ changing needs
• Reasonable accommodations for persons with disabilities to enable them to access the hiring process

Company Overview