[Remote] Senior Salesforce Administrator
Note: The job is a remote job and is open to candidates in USA. Datavant is the data collaboration platform trusted for healthcare, aiming to make health data secure and accessible. The Senior Salesforce Administrator will manage Salesforce environments, ensuring they support business operations while overseeing integrations and driving compliance and governance initiatives.
Responsibilities
- Own administration and governance of multiple Salesforce instances, ensuring consistency, scalability, and alignment with business objectives
- Establish and enforce best practices for configuration, security, and data management across environments
- Manage user and license provisioning at scale, including roles, profiles, permission sets, and access models
- Lead advanced configuration of Salesforce, including custom objects, fields, flows, validation rules, and page layouts
- Design scalable solutions using declarative tools, and partner with developers on complex enhancements requiring Apex, integrations, or custom UI
- Continuously evaluate and optimize system performance, usability, and automation
- Own and manage integrations between Salesforce and internal/external systems across multiple environments
- Ensure seamless data flow, system reliability, and alignment with enterprise architecture standards
- Partner with engineering and third-party vendors on integration design, implementation, and troubleshooting
- Oversee enterprise data governance, including data quality, deduplication, cleansing, and migration strategies
- Implement and monitor data standards across multiple instances to ensure accuracy and consistency
- Develop and maintain complex reports and executive dashboards across business units
- Partner with stakeholders to translate business metrics into actionable Salesforce reporting and analytics
- Own change management processes, including deployment strategies (change sets, DevOps tools), release cycles, and environment coordination
- Ensure proper testing, documentation, and communication for all system changes
- Act as a strategic partner to business leaders to gather requirements, prioritize initiatives, and align Salesforce capabilities with business goals
- Lead or support cross-functional initiatives, including integrations and system enhancements, functioning as a project manager when needed
- Oversee tiered support processes, ensuring timely resolution of tickets and escalations
- Drive user adoption through training programs, documentation, and enablement strategies
- Monitor usage trends and proactively identify opportunities to improve adoption and productivity
- Ensure Salesforce environments meet compliance, security, and audit requirements
- Track and manage compliance-related tasks, including access reviews and data handling practices
- Perform additional duties as assigned in support of organizational priorities
Skills
- 5+ years of Salesforce administration experience, with demonstrated ownership of multiple Salesforce instances or complex environments
- Salesforce Administrator Certification required
- Deep knowledge of Salesforce platform capabilities, architecture, and best practices
- Extensive experience with declarative automation tools (Flows, validation rules, etc.)
- Strong experience with integrations using APIs, middleware, and third-party tools (e.g., Mulesoft, Zapier, etc.)
- Strong analytical skills with the ability to translate complex business needs into scalable technical solutions
- Demonstrated ability to manage multiple priorities, systems, and stakeholders simultaneously
- Excellent project management skills, including planning, prioritization, and execution
- Exceptional communication skills, with the ability to influence both technical and non-technical stakeholders
- Proven problem-solving abilities with a proactive, solutions-oriented mindset
- BA/BS in Computer Science, Information Systems, Business Administration, or related field preferred
- Experience supporting or deploying Salesforce Chatbot solutions and leveraging Einstein AI capabilities preferred
- Advanced certifications preferred (e.g., Advanced Administrator, Platform App Builder, or other relevant certifications)
- Experience with release management and DevOps tools is highly preferred
Benefits
- At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
- To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc.
- Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis.
- Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
- Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.
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