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[Remote] Senior Project Manager - US Remote

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The Senior Project Manager will own the operating rhythm and manage dependencies across various teams to ensure timely delivery of projects and initiatives, particularly focusing on AI enablement and marketing operations.

Responsibilities

  • Own the planning cadence, QBRs, roadmap, and the campaign and content intake and traffic system
  • Manage dependencies across pillars so the creation-to-conversion handoff and the content queue actually move
  • Own the martech and process backbone: Salesforce and Pardot administration in partnership with RevOps (only owning the marketing specific workflows)
  • Own the attribution model's plumbing so the pipeline story is clean enough for a board or a data room
  • Support the rollout of AI and agentic workflows across the team; define the playbooks, drive adoption, and track hours saved
  • Identify opportunities for leveraging AI for scale
  • Run delivery for the big cross-functional programs: the AI-first repositioning and exit readiness

Skills

  • 6+ years in program or project management, marketing operations, or revenue operations, ideally in B2B SaaS
  • A builder of operating systems and cadences, not just a tracker of tasks
  • Hands-on with Salesforce, Pardot/Marketo, and project tooling
  • An AI-first operator who has rolled out agentic workflows and driven real adoption
  • Calm, organized, and able to influence without authority
  • Experience standing up a marketing operations function
  • Experience supporting a company through diligence or an exit

Benefits

  • Remote first work environment
  • Health, Dental, Vision, Life and Disability Insurance options available day one.
  • 401K - with match and immediately vested.
  • 17 company holidays, 2 floating holidays plus competitive paid time off policy
  • Internal Advancement Opportunities

Company Overview

  • PerfectServe offers intelligent voice and online and mobile clinical communication solutions for the healthcare industry. It was founded in 1997, and is headquartered in Knoxville, Tennessee, USA, with a workforce of 201-500 employees. Its website is http://www.perfectserve.com/.
  • Company H1B Sponsorship

  • PerfectServe has a track record of offering H1B sponsorships, with 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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