[Remote] Senior Manager, Program Management and Governance — Revenue Technology

Note: The job is a remote job and is open to candidates in USA. BD is one of the largest global medical technology companies in the world. The Senior Manager, Program Management and Governance is responsible for driving the strategic planning, execution, and governance of the global Revenue Technology portfolio across CPQ, CLM, and Bids & Tenders.

Responsibilities

• Own the overarching Revenue Technology strategic roadmap across CPQ, CLM, and Bids & Tenders, including portfolio governance and innovation alignment
• Align the portfolio with emerging innovation and next-gen capability, ensuring the roadmap anticipates where Revenue Technology capabilities are heading
• Lead program governance across the global CPQ/CLM/Bids & Tenders implementation, ensuring consistent standards and delivery discipline across all workstreams
• Establish governance frameworks, standards, and decision rights that protect enterprise consistency while enabling approved local and business-unit variation
• Oversee the program roadmap, business readiness, risk management, and milestone tracking end to end
• Drive a consistent operating cadence across AMER and International workstreams
• Lead key decision forums and steering committees, and own executive stakeholder reporting on roadmap, trade-offs, and delivery outcomes
• Manage cross-functional stakeholder alignment and executive reporting across Commercial, IT/Digital Solutions, Finance, Procurement, and senior leadership
• Own and lead the Revenue Technology governance model — decision rights, escalation paths, and review cadences — ensuring decisions are made deliberately, not by default
• Steward the team’s ownership mandate: because Revenue Technology owns the commercial-technology strategy and defends the investment case, this role ensures that ownership is exercised — setting the strategy-to-budget linkage and holding partners accountable to what is committed
• Own vendor relationships, contract governance, and license management across Revenue Technology platforms (e.g., CPQ, CLM, and Bids & Tenders solutions such as Oracle and Conga/Apttus)
• Partner with Procurement and Finance on vendor strategy, contracting, renewals, usage forecasting, and budget controls
• Identify opportunities for license optimization, consolidation, cost avoidance, and vendor risk mitigation
• Own the single-backlog intake framework, triaging demand across regions and business units on a Now / Next / Later basis with clear, defensible prioritization
• Maintain integrated roadmaps guiding CPQ, CLM, and Bids & Tenders initiatives from concept through delivery and value realization
• Identify cross-program dependencies, downstream impacts, and organizational-readiness factors to ensure seamless execution
• Ensure commitments are made with discipline and governance — not in the room, without process — closing the intake-governance gap that creates risk when demand arrives piecemeal
• Drive execution across multiple concurrent initiatives spanning CPQ, CLM, and Bids & Tenders platforms, data, and AI enablement
• Manage program plans, milestones, risks, and resources to ensure predictable, high-quality delivery, in partnership with the shared TDS Program Manager
• Establish and run the operating cadence — ceremonies, sprints, demos, and releases — that drives accountability, transparency, and momentum across workstreams
• Plan and facilitate in-person requirement workshops and program forums, owning the output and the path from design through requirements to release
• Coordinate how new business is onboarded into the product model, walking stakeholders from intake through requirements to release (“into the factory”)
• Coordinate change management and business-readiness activities across regions and workstreams to ensure adoption
• Monitor success metrics — adoption, cycle time, data quality, and cost management — ensuring business objectives are achieved
• Track progress using objective data and performance indicators; adjust plans and priorities based on insight and results
• Ensure initiatives deliver measurable and sustained business value through disciplined value-realization practices
• Serve as the integrator between business leaders and delivery teams across the Revenue Technology portfolio (CPQ, CLM, and Bids & Tenders)
• Translate complex initiatives into clear, outcome-focused narratives for executive audiences
• Influence executive decisions through fact-based insights, structured recommendations, and clear articulation of trade-offs

Skills

• Bachelor's degree in Business, Engineering, Information Systems, or related field (or equivalent professional experience)
• 7+ years of experience in program management, transformation delivery, consulting, operations, or technology-focused roles within large, global organizations
• Proven experience leading multi-workstream initiatives with complex dependencies and senior-level visibility
• Demonstrated experience establishing and owning governance — decision forums, decision rights, and vendor governance — not solely program coordination
• Demonstrated ability to operate effectively and influence without authority in a matrixed environment
• Willingness and ability to travel up to 30% (Domestic/international) of the time to present in person for workshops, program forums, and key engagements
• Experience supporting CPQ, CLM, quote-to-cash, or commercial technology platforms
• Experience coordinating delivery with internal IT/shared services and third-party vendors or system integrators
• Experience owning vendor governance, licensing, and budget defense for a technology portfolio
• Comfort working across hybrid delivery models (agile, waterfall, or mixed)
• Strong analytical skills with the ability to translate data and insights into actionable program decisions
• Ability to simplify complexity and communicate clearly with both technical and non-technical audiences

Benefits

• Annual Bonus
• Potential Discretionary LTI Bonus
• Medical coverage
• Health Savings Accounts
• Flexible Spending Accounts
• Dental coverage
• Vision coverage
• Hospital Care Insurance
• Critical Illness Insurance
• Accidental Injury Insurance
• Life and AD&D insurance
• Short-term disability coverage
• Long-term disability insurance
• Long-term care with life insurance
• Anxiety management program
• Wellness incentives
• Sleep improvement program
• Diabetes management program
• Virtual physical therapy
• Emotional/mental health support programs
• Weight management programs
• Gastrointestinal health program
• Substance use management program
• Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit
• BD 401(k) Plan
• BD Deferred Compensation and Restoration Plan
• 529 College Savings Plan
• Financial counseling
• Baxter Credit Union (BCU)
• Daily Pay
• College financial aid and application guidance
• Paid time off (PTO), including all required State leaves
• Educational assistance/tuition reimbursement
• MetLife Legal Plan
• Group auto and home insurance
• Pet insurance
• Commuter benefits
• Discounts on products and services
• Academic Achievement Scholarship
• Service Recognition Awards
• Employer matching donation
• Workplace accommodations
• Adoption assistance
• Backup day care and eldercare
• Support for neurodivergent adults, children, and caregivers
• Caregiving assistance for elderly and special needs individuals
• Employee Assistance Program (EAP)
• Paid Parental Leave
• Support for fertility, birthing, postpartum, and age-related hormonal changes
• Bereavement leaves
• Military leave
• Personal leave
• Family and Medical Leave (FML)
• Jury and Witness Duty Leave

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