[Remote] Senior Integrations Consultant
Note: The job is a remote job and is open to candidates in USA. MaintainX is the world's leading AI-powered maintenance and asset management platform, serving over 13,000 customers. The Integrations Consultant plays a crucial role in the post-sales process, leading integration projects and ensuring successful implementation while maintaining strong client relationships.
Responsibilities
- Lead integration projects from initiation to completion, ensuring project timelines and milestones are met
- Collaborate with clients to define and adhere to project scope, objectives, and deliverables
- Assess client systems and requirements to design effective integration solutions
- Troubleshoot technical issues and provide solutions during the integration process
- Apply technical skills to provide expert integration advice on how to best utilize our Open REST APIs
- Create and present detailed, actionable integration plans that enable both MaintainX and our customers to understand and execute on the full scope of our integration processes
- Serve as the primary point of contact for clients during integration projects
- Maintain strong client relationships by providing exceptional service and support
- Train client personnel on how to use integrated systems effectively
- Work with the MaintainX Integration, Engineering, and Product teams to prioritize and discuss customer needs
- Work directly with Sales Engineers, Solution Architects, and Integration Developers to translate client requirements
- Work closely with third-party solution integrators to communicate client requirements and manage integration projects
Skills
- Experience in technical consulting. This may include, but is not limited to, prior roles in solutions architecture, sales engineering, product management, or software development
- An ability to understand how to organize and consolidate customers' data in various formats and from various source applications
- Excellent project management skills and the ability to lead cross-functional teams
- Proficiency in programming languages (JavaScript), APIs, and data transformation
- Ability to translate business requirements into technical solutions
- Detail and process-oriented, with the ability to manage projects spanning external and internal stakeholders
- Critical thinking mindset and scrappy enough to think on your feet for customers
- Excellent written, verbal and client-facing communication skills
- Experience with Integration Tools such as Workato, Boomi, Tray.io and/or Zapier
- Lead integration projects from initiation to completion, ensuring project timelines and milestones are met
- Collaborate with clients to define and adhere to project scope, objectives, and deliverables
- Assess client systems and requirements to design effective integration solutions
- Troubleshoot technical issues and provide solutions during the integration process
- Apply technical skills to provide expert integration advice on how to best utilize our Open REST APIs
- Create and present detailed, actionable integration plans that enable both MaintainX and our customers to understand and execute on the full scope of our integration processes
- Serve as the primary point of contact for clients during integration projects
- Maintain strong client relationships by providing exceptional service and support
- Train client personnel on how to use integrated systems effectively
- Work with the MaintainX Integration, Engineering, and Product teams to prioritize and discuss customer needs
- Work directly with Sales Engineers, Solution Architects, and Integration Developers to translate client requirements
- Work closely with third-party solution integrators to communicate client requirements and manage integration projects
- Knowledge of and ability to speak effectively to Tech Stack components: TypeScript / NodeJS / React / ReactNative / and MySQL
- Bachelor's Degree in Computer Science, Management Information Systems, Engineering, or related field
- Experience with ERPs such as SAP, Oracle, NetSuite, Microsoft Dynamics, Sage, and other 3rd party integrations
- Experience in the manufacturing industry
- Knowledge of IoT Sensors, Historians, SCADA, PLCs and Industry 4.0 Technologies
Benefits
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
Company Overview
Company H1B Sponsorship