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[Remote] Senior Full-Stack Engineer - AI Agents

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Hatch is a dynamic company focused on building AI that transforms how service businesses grow. They are seeking a Senior Full-Stack Engineer to design, build, and maintain full-stack features that enhance customer experience and contribute to AI agent systems. The role involves collaborating closely with product and design teams, applying engineering best practices, and mentoring junior engineers.

Responsibilities

  • Design, build, and maintain full-stack features end-to-end - from customer-facing UI and product surfaces to backend services, APIs, and third-party integrations and clearly communicate technical decisions and trade-offs to the team
  • Partner closely with product and design as a true thought partner - bring a strong product sense and a product-oriented mindset to every feature, balancing user needs, business goals, and technical trade-offs
  • Own your work end-to-end and deliver results on time, partnering across team boundaries when needed to unblock yourself, drive clarity, and ship
  • Apply industry-standard engineering practices: Thorough code review, automated testing, CI/CD, progressive delivery with feature flags and A/B experimentation, observability, and clear technical documentation
  • Set the technical direction and quality bar for the team across architecture, code quality, and delivery practices
  • Proactively identify and resolve critical technical issues, contribute to architectural discussions, and raise the bar for the group
  • Mentor and guide junior engineers, fostering a culture of learning and technical excellence

Skills

  • In-depth frontend experience with React and modern JavaScript
  • Solid backend experience in one or more of Elixir, Go, Python, or a comparable server-side language, with the curiosity and adaptability to pick up new languages and frameworks as our stack evolves
  • Comfort working across the stack and owning features end-to-end, from data model to UI
  • Sense of ownership and bias for action - you take ambiguous problems from start to finish, work across team boundaries to unblock yourself when needed, and stay accountable through delivery
  • Excellent communication skills and the ability to collaborate effectively with technical and non-technical stakeholders
  • Eager to keep up with the ever-changing landscape of AI capabilities - actively exploring new models, tools, and techniques, and thoughtfully applying them to your work and to the product
  • Several years of experience shipping production software, with a track record of leading projects from spec to launch alongside multiple contributors

Benefits

  • Full medical, vision, and dental
  • Mental health support and services via Modern Health
  • 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday
  • Up to 14 weeks of parental leave
  • Monthly wellness stipend
  • 401(k) retirement savings plan
  • Employee stock purchase plan
  • Professional development reimbursement
  • Work from home reimbursement

Company Overview

  • Hatch develops an AI-driven communication platform to help businesses automate sales conversations from one collaborative workspace. It is a sub-organization of Yelp. It was founded in 2016, and is headquartered in Richmond, Virginia, USA, with a workforce of 51-200 employees. Its website is https://www.usehatchapp.com.
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