[Remote] Senior Engineer, Applied AI

Note: The job is a remote job and is open to candidates in USA. Honor Technology is a leader in aging care innovation, providing technology and services that empower older adults. The Senior Engineer on Applied AI will design and build systems to apply AI across Honor's operations and product systems, enhancing organizational intelligence and decision-making.

Responsibilities

• Help design, build, and productionize the foundations that make this possible
• Work on systems that power AI-assisted sales follow-up, operational defect analysis, reusable memory and retrieval patterns, internal agentic tools, AI-powered data analysis, schedulable workflows, or closed-loop feedback systems that connect audits, product changes, and measurable business outcomes
• Work closely with engineering, product, design, data, operations, security, and business stakeholders to move quickly while maintaining the discipline needed for production systems
• Turn ambiguous AI opportunities into safe, reliable, measurable product and platform capabilities
• Create the paved roads: secure model access, compliant data pathways, observability, cost controls, evaluation patterns, human-in-the-loop workflows, and reusable architecture that allows teams across Honor to adopt AI without creating long-term fragmentation

Skills

• You thrive in a diverse, cross-functional team, collaborating with design, product management, data, operations, security, and other engineering teams
• You are excited by ambiguous, high-leverage problems where the right answer requires both technical judgment and operational empathy
• You enjoy building production-grade systems that connect user-facing workflows, backend services, data pipelines, and AI/LLM capabilities
• You've built and maintained production-grade features in Python, or have transferable experience in common languages like Node.js and are willing to learn Python
• You know how to design reliable data models and have used relational databases at scale
• You have been a key contributor to the design and implementation of large, complex projects
• You are comfortable working in and refactoring legacy, monolithic systems while also designing new services and integration patterns
• You are a strong communicator, both verbally and in writing, and can explain technical tradeoffs to technical and non-technical audiences
• You think carefully about quality, observability, privacy, security, and operational risk
• You are excited to work with AI systems in a way that is pragmatic, measurable, and grounded in real business outcomes
• You are willing to participate in an on-call rotation in collaboration with our tier 1 support team
• You have experience building LLM-powered products, AI agents, retrieval systems, memory systems, or evaluation frameworks
• You have worked with model providers or platforms such as AWS Bedrock, OpenAI, Gemini, Anthropic, or similar systems
• You have experience with secure data access patterns, RBAC, auditability, or compliant data workflows
• You have built internal tools, workflow automation, or systems that support operations teams at scale
• You are comfortable working with messy operational data and turning it into reliable product or platform capabilities
• You have experience designing systems that involve human-in-the-loop review, feedback loops, or measurable quality improvement
• You are knowledgeable about microservice architecture and best practices
• You have experience working with an RPC architecture
• You are comfortable with frontend development and have experience with JavaScript frameworks like React
• You have experience leveraging observability and monitoring tools like DataDog
• You enjoy mentoring and spreading knowledge to other engineers
• You are energized by building foundations that help other teams move faster and more safely

Benefits

• Generous equity packages that increase with position level and responsibilities
• A 401K with up to a 4% employer match
• Medical, dental and vision coverage including zero cost plans for employees
• Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option
• A generous time off program
• Mental health benefits
• Wellness program
• Discount program

Company Overview

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