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[Remote] Senior Director, Public Sector Sales Operations

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Zscaler is an AI-forward enterprise focused on accelerating digital transformation for its customers. The Senior Director, Public Sector Sales Operations will bridge the gap between sales strategy and operational execution, optimizing revenue and streamlining public-sector proposal processes.

Responsibilities

  • Defining and delivering leading sales metrics, key performance indicators, and other analytics to internal stakeholders in coordination with the business intelligence team
  • Leading a weekly, monthly, and quarterly operating cadence for the AMS along with the AMS Sales Leader, with a focus on pipeline management and forecasting
  • Driving monthly pipeline reviews to identify gaps in the sales process, ensure pipeline progression, and create action plans to address coverage and conversion challenges
  • Leading operational planning for the AMS Sales organization, including quota/target assignment, account assignment, territory creation, and headcount planning aligned with the annual operating plan
  • Providing operational expertise in overlay sales models, driving collaboration and alignment across cross-functional teams to improve efficiency and performance

Skills

  • Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
  • 12+ years of related work experience within sales operations or similar role
  • Bachelor's degree or equivalent work experience
  • Experience in customer service orientation, analytics, and problem-solving
  • Proven experience in overlay sales operations, managing and optimizing operational processes across cross-functional sales teams
  • MBA
  • Software/SaaS industry experience

Benefits

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!

Company Overview

  • Zscaler is a global cloud-based information security company that enables secure digital transformation for mobile and cloud. It was founded in 2008, and is headquartered in San Jose, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.zscaler.com.
  • Company H1B Sponsorship

  • Zscaler has a track record of offering H1B sponsorships, with 51 in 2026, 164 in 2025, 220 in 2024, 108 in 2023, 144 in 2022, 82 in 2021, 51 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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