[Remote] Senior Account Manager - Life Sciences Electron Microscopy

Note: The job is a remote job and is open to candidates in USA. Thermo Fisher Scientific is a leader in serving science, focusing on innovative technologies and solutions. The Senior Account Manager for Life Sciences Electron Microscopy will drive growth and manage strategic relationships with academic institutions, leveraging expertise in cryo-electron microscopy and volume electron microscopy to support advancements in research.

Responsibilities

• Own all sales and account management responsibilities for Life Sciences Electron Microscopy solutions within academic institutions, national laboratories, and research centers across the assigned multi-state territory
• Focus on cryo-EM platforms, sample preparation workflows, and volume EM technologies supporting structural biology and advanced imaging research
• Develop and execute strategic account plans aligned to institutional priorities, grant funding cycles, and core facility growth initiatives
• Build strong relationships with principal investigators, lab managers, core facility directors, and university leadership across the region
• Identify, develop, and close opportunities across the full workflow, including instrumentation, automation, software, and service offerings
• Maintain accurate quarterly booking forecasts and provide regular updates to management
• Develop deep understanding of academic funding mechanisms, including federal grants (e.g., NIH), institutional funding, and shared instrumentation programs
• Confirm system configurations, specifications, and acceptance criteria to ensure successful order closure
• Partner with application scientists and product specialists to deliver technical demonstrations, workshops, and seminars tailored to academic audiences
• Drive adoption of advanced workflows such as single-particle analysis, cryo-electron tomography (cryo-ET), and large-volume 3D imaging techniques (e.g., serial block-face SEM, FIB-SEM)
• Support and grow user communities and core facility networks, including workshops, seminars, and user group activities across the territory
• Manage product evaluations and proof-of-concept engagements in collaboration with internal teams
• Coordinate with field service and support teams to ensure excellent customer satisfaction and long-term success
• Maintain continuous learning to stay current with rapid advancements in cryo-EM and volume EM technologies and academic research trends

Skills

• Academic Degree in physics, chemistry, materials science, or engineering
• 5+ years of professional experience in Academia and Government commercial environments
• Proven expertise in capital equipment sales of scientific instrumentation in Academic/Government accounts
• Demonstrated ability to propose creative solutions to complex problems
• Management track record of building relationships, driving results and making ethical decisions
• Operate in culturally different and diverse environments
• Track record of delivering results and self-accountability
• Knowledge of business and commercial excellence
• Experience with Digital Marketing tools and platforms
• Multiple years experience in sales training platforms (e.g. Miller Heiman)
• Advanced knowledge of customer relation management systems (CRM's)
• Deep knowledge of the Academia and Government commercial landscape in North America
• Ability to generate pipeline and business opportunity leads
• Ability to drive an effective sales strategy with an existing North American sales team
• Ability to sell strategic and new products to existing and new customers
• Ability to increase our market share by generating new business leads
• Demonstrated ability to hold self and others accountable for results
• Collaborate with, and nurture strong partnerships with multinational and cross-functional matrix teams
• Meeting or exceeding pipeline and bookings targets
• Work remotely, flexibly, and travel up to 50%
• Strong data analysis skills
• Excellent presentation and communication skills
• Experience supporting or selling cryo-EM, cryo-ET, or volume EM workflows
• Familiarity with academic core facilities and shared instrumentation models
• Experience engaging with grant-funded purchasing processes (e.g., NIH, NSF)
• Miller-Heiman strategic and conceptual selling experience is highly desirable
• Ability to secure access to U.S. Government laboratories and facilities

Benefits

• This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy.
• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

Company Overview