[Remote] Sales Operations Specialist

Note: The job is a remote job and is open to candidates in USA. CivilGrid is a venture-backed SaaS construction tech company building the 'Google Maps for the Underground.' The Sales Operations Specialist will be responsible for architecting the revenue engine during a critical growth phase, creating systems and processes that enable scalable growth across sales, marketing, finance, and customer success.

Responsibilities

• Set the strategy and drive the execution across revenue operations, from inception to completion, without waiting to be told what to do
• Own the v1 revenue stack: fix Salesforce, bring in a marketing solution, and make sure the full tech stack (HubSpot, Outreach/Salesloft, Clay/Apollo/ZoomInfo, Gong, LinkedIn Sales Navigator) is connected and running cleanly
• Automate AE outbound, both cold and field, and build the systems that make the motion repeatable
• Define full-funnel analytics end to end and build the reporting infrastructure that gives leadership clear visibility into what's working
• Define the data model, build the workflows, and surface insights that help the GTM org move faster
• Translate what you build into execution for the AE team through SOPs, hands-on training, and making sure what gets built actually gets use

Skills

• 4+ years in revenue operations, sales operations, or GTM operations at a high-growth (ideally B2B SaaS) startup
• Strong understanding of revenue operations best practices and how to adapt them to early-stage environments
• Data-driven decision maker with strong analytical skills and comfort working with metrics, forecasts, and business cases
• Self-starter mentality with the ability to build from zero—you're equally comfortable rolling up your sleeves and thinking strategically
• Exceptional attention to detail with the ability to manage multiple priorities and projects simultaneously
• Team player who thrives on solving problems for others and enabling GTM teams to win
• Experience with modern SaaS tech stacks (e.g., Salesforce, HubSpot, Outreach/Salesloft, Clay/Apollo/ZoomInfo, Gong, LinkedIn Sales Navigator)
• Curiosity and hunger to learn—you're excited about startups, growth, and the opportunity to wear multiple hats
• Prior experience in sales, customer success, or construction/infrastructure industries
• SQL & APEX proficiency

Benefits

• Competitive salary and equity
• Health insurance
• Flexible and remote-friendly work environment
• FSA (health and dependent care)
• Unlimited PTO

Company Overview