[Remote] Sales Operations Manager

Note: The job is a remote job and is open to candidates in USA. BambooHR is a company focused on transforming HR through a people intelligence platform. They are seeking a Sales Operations Manager to enhance their partner motion and support sales teams in maximizing revenue through strategic initiatives and operational efficiency.

Responsibilities

• Work within our established Sales Operations team to achieve optimal results
• Partner with assigned partner managers, selling teams, and sales leadership to recommend, prioritize, and manage strategic revenue-enabling initiatives
• Diagnose root causes of sales system inefficiencies and ineffectiveness, and then scope and deliver solutions that enable greater partnership motion
• Drive projects to completion within a framework that ensures quality and adoption
• Simplify processes through automation and implementation of new process steps and tools
• Collaborate cross-functionally (with teams such as Salesforce Admins, Finance, Marketing Operations, Marketing, etc.) to create a comprehensive, best-in-class operations environment
• Be the front-line support to partner teams by responding to various sales support tickets and requests (e.g., systems troubleshooting, report creation, deal attribution, sales administration tasks, etc.)
• Manage sales tech stack - including implementation, support, optimization, evaluation, and vendor relationships

Skills

• Sales Operations Experience: 2-4 years of direct experience in Sales Operations, including Partner Operations, preferably in a SaaS environment
• Understanding of Partner Sales: Experience with partner sales, including resellers, brokers, and referral partners
• Data-Driven Approach: A strong inclination to seek out and utilize data to inform decisions, rather than relying on intuition
• Proactive Ownership: Demonstrated ability to take independent ownership of tasks and projects, driving them to completion
• Results Orientation: Demonstrated focus on achieving outcomes, recognizing that daily tasks are steps toward reaching goals
• Communication and Influence Skills: Ability to effectively communicate complex ideas and motivate change without direct authority
• Rigorous Prioritization Approach: Prioritizes work around true impact, with a willingness to challenge stakeholders to consider whether actions should be taken (rather than just executing orders)
• CRM Skills: Prior experience working within Salesforce or another CRM like Hubspot
• Project Management: Strong project management skills, with the ability to see complex initiatives through from start to finish while prioritizing effectively
• Education: Bachelor's degree or equivalent experience
• Location: Utah candidates may be expected to work hybrid from our Draper, UT headquarters. Remote candidates may be considered from our list of open hiring states, which include: Arizona, Florida, Georgia, Idaho, Nebraska, North Carolina, Oklahoma, Oregon, South Carolina, Tennessee, Texas, or Virginia
• SaaS Experience: You have strong experience in a fast-paced SaaS environment
• Certifications: You hold certifications in project management, Salesforce, Salesloft or Outreach, Chili Piper, LeanData, Attention, or Six Sigma. An MBA is a plus!
• Business Acumen: You think like a businessperson, understanding the role of Sales Ops within the broader business context
• Flexible Tenacity: You persist through challenges and adapt your approach as needed
• Systems Theory Approach: You understand how different parts work together to produce results
• Process Engineering: You design and improve scalable and repeatable processes
• Organizational Dynamics Perspective: You enjoy understanding how groups adopt new behaviors and make decisions, with a keen interest in human and group behavior

Benefits

• Comprehensive health, life, and disability insurance
• Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
• 401k plans with up to 6% company match
• $2000 Paid-Paid Vacation bonus
• EAP through Headspace

Company Overview