[Remote] Retail Operations & Purchasing Associate

Note: The job is a remote job and is open to candidates in USA. Specialized Bicycle Components is a company committed to innovation and inclusivity in the cycling industry. They are seeking a Retail Operations & Purchasing Associate to support purchasing, vendor relations, and inventory accuracy while delivering data-backed insights to optimize retail operations and drive profitability.

Responsibilities

• Maintain accurate POS data across systems (Lightspeed, Oracle) through SKU setup, pricing updates, and product master management
• Support PO creation, order processing, vendor onboarding, and issue resolution to ensure timely delivery and strong vendor relationships
• Manage inventory movements, transfers, and adjustments across locations; partner with Finance and stores to resolve discrepancies; coordinate inbound timing and reduce aged/NIL inventory
• Develop and maintain SOPs and SLAs to standardize workflows, improve efficiency, and reduce costs across store operations
• Deliver reporting, KPI tracking, and insights across operations, including compliance, shrink, payroll, performance, and product analytics; support recurring sales and inventory reporting
• Support location-level assortment planning aligned with national strategy; review range plans and adjust based on performance trends
• Assist in SKU-level forecasting using historical data, inventory, and market inputs; monitor trends and collaborate cross-functionally to refine forecasts
• Support new product allocations and transitions to meet revenue goals in alignment with category, planning, and sales teams
• Partner with internal teams and external vendors to support inventory performance and operational objectives
• Contribute to process improvements, KPI development, and system enhancements; support pilots and cross-functional initiatives
• Travel to retail locations to support operations and ownership transitions as needed

Skills

• Experience with retail systems such as Lightspeed, Oracle, or similar POS, ERP, or inventory platforms
• High attention to detail with proven ability to maintain data accuracy, reconcile discrepancies, and manage high‑volume SKU and pricing updates
• Working knowledge of retail operational workflows, including receiving, cash handling, shrink management, payroll controls, and store compliance
• Ability to create and maintain SOPs and process documentation, with a focus on standardization and continuous improvement
• Problem‑solving mindset, with the ability to troubleshoot system issues, inventory discrepancies, and process gaps
• Ability to work independently and within small, resource‑constrained teams, managing multiple priorities in a fast‑paced environment
• This is a remote position. Ideal candidate will reside near a Specialized company owned retail location

Benefits

• Industry leading Employee Purchase program
• Medical, dental, vision, and life insurance
• For eligible employees

Company Overview