[Remote] Remote Customer Service Travel Advisor
Note: The job is a remote job and is open to candidates in USA. Epic Escapes Adventure Travel Agency USA is a Texas-based company that specializes in providing personalized travel services. They are seeking a Remote Travel Specialist to guide clients through their travel journey, ensuring a seamless experience by assisting with arrangements and addressing any challenges that arise.
Responsibilities
- Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner
- Support clients with booking modifications, cancellations, and special travel requests
- Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes
- Follow up with clients to confirm travel plans and gather feedback post-trip
- Address concerns with empathy and efficiency, ensuring client satisfaction
Skills
- Excellent communication skills—both written and verbal
- A background in customer service, ideally within travel, tourism, or hospitality
- High attention to detail, strong organizational habits, and a proactive mindset
- Tech-savvy and able to learn new systems and booking tools quickly
- A genuine enthusiasm for travel and helping others create memorable experiences
Benefits
- Remote flexibility – work from anywhere, with hours that fit your lifestyle.
- Exclusive travel perks and access to industry-only discounts.
- Professional growth – ongoing training and support from a dedicated team.
- Be part of a passionate community focused on building dreams and memories through travel.
Company Overview