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[Remote] Remote Customer Service Benefits Rep

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. AO Globe Life is actively hiring Remote Client Support Specialists to assist families and individuals nationwide in accessing essential supplemental benefit programs—all from home. This role offers structured development, flexibility, and a clear path for advancement within a supportive team environment.

Responsibilities

  • Conduct virtual consultations to understand each client’s needs
  • Guide individuals and families through available benefit options with clarity and professionalism
  • Support clients throughout the enrollment process
  • Maintain accurate and organized digital records
  • Provide timely follow-up and deliver a high level of client service
  • Participate in ongoing training, mentorship, and team collaboration

Skills

  • Authorized to work in the United States
  • Windows-based laptop or PC with a working webcam
  • Reliable high-speed internet connection
  • Backgrounds in customer service, consulting, hospitality, or client-facing roles

Benefits

  • 100% remote position available to U.S.-based candidates
  • Flexible scheduling to support work–life balance
  • Inbound client interest — no cold calling or door-to-door outreach
  • Weekly pay via direct deposit
  • Comprehensive training and licensing support
  • Performance-based bonus opportunities
  • Clear advancement pathways into leadership roles
  • Collaborative, service-focused team culture

Company Overview

  • AO serves working families across America and Canada and we are the largest distribution system of Globe Life, American Income Division. It was founded in 1951, and is headquartered in Redmond, Washington, USA, with a workforce of 1001-5000 employees. Its website is http://www.altig.com.
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