[Remote] Reddit Community & Content Manager
Note: The job is a remote job and is open to candidates in USA. Insight Global is seeking a Reddit Community & Content Manager to build and scale GoodRx’s Reddit presence. This role involves content creation, community engagement, and strategic insight, requiring a deep understanding of Reddit culture and the ability to authentically engage users while promoting brand awareness in the healthcare space.
Responsibilities
- Own and execute GoodRx’s Reddit strategy end-to-end (planning, posting, engagement, growth)
- Create and publish Reddit-native content aligned with brand and business goals
- Actively engage in relevant subreddit conversations to build credibility and trust
- Monitor discussions and proactively identify opportunities to join conversations across Reddit and other social platforms
- Moderate Reddit activity, ensuring brand voice, compliance, and community standards are upheld
- Collaborate cross-functionally with Content, Creative, SEO, Paid Media, and Brand teams
- Respond to users with empathy and professionalism, especially in healthcare-related discussions
- Escalate customer issues, risks, or sensitive topics to appropriate internal teams
- Track engagement metrics, sentiment, and emerging trends within the community
- Compile and share reporting with actionable insights to refine strategy and improve performance
Skills
- Own and execute GoodRx's Reddit strategy end-to-end (planning, posting, engagement, growth)
- Create and publish Reddit-native content aligned with brand and business goals
- Actively engage in relevant subreddit conversations to build credibility and trust
- Monitor discussions and proactively identify opportunities to join conversations across Reddit and other social platforms
- Moderate Reddit activity, ensuring brand voice, compliance, and community standards are upheld
- Collaborate cross-functionally with Content, Creative, SEO, Paid Media, and Brand teams
- Respond to users with empathy and professionalism, especially in healthcare-related discussions
- Escalate customer issues, risks, or sensitive topics to appropriate internal teams
- Track engagement metrics, sentiment, and emerging trends within the community
- Compile and share reporting with actionable insights to refine strategy and improve performance
Company Overview
Company H1B Sponsorship