[Remote] QA Manager

Note: The job is a remote job and is open to candidates in USA. CenterEdge Software is a company that provides innovative software and payment solutions for entertainment businesses. They are seeking a QA Manager to lead their quality engineering function, ensuring high-quality releases while enabling rapid product innovation through collaboration with Engineering, Product, and Customer teams.

Responsibilities

• Lead, mentor, and grow a distributed QA team (onshore and nearshore)
• Establish clear expectations, career paths, and performance standards
• Foster strong team culture across time zones with effective async communication
• Manage capacity planning, resource allocation, and vendor/partner relationships (if applicable)
• Define and implement a scalable QA strategy aligned with product and engineering goals
• Drive a “quality ownership” mindset across the technology organization
• Oversee test planning, execution, and defect management across multiple product areas
• Ensure consistent test coverage across functional, regression, and integration testing
• Lead the expansion of test automation frameworks (UI, API, and integration)
• Partner with DevOps to integrate testing into CI/CD pipelines
• Continuously evaluate and improve tooling, frameworks, and test efficiency
• Partner with Engineering and Product to define acceptance criteria and quality standards
• Work closely with Customer Support/Success to identify and prioritize quality gaps
• Translate customer-impacting issues into actionable improvements
• Define and track key quality metrics (defect leakage, test coverage, cycle time, test cases etc.)
• Use data to drive decisions and improve release confidence
• Lead root cause analysis and continuous improvement initiatives
• Share this data with other business stakeholders in the form of reports, presentations, or other deliverables as needed

Skills

• 6–10+ years of experience in QA, with 2–4+ years in a leadership role
• Experience leading distributed and/or nearshore QA teams
• Strong background in both manual and automated testing in SaaS environments
• Hands-on experience with automation tools (e.g., Selenium, Cypress, Playwright)
• Familiarity with CI/CD pipelines (e.g., Jenkins, GitHub Actions, GitLab CI)
• Experience working in Agile/Scrum environments
• Strong communication skills, especially across time zones and cultures
• Experience managing vendor or nearshore partner relationships
• Exposure to performance and security testing practices
• Background in scaling QA for high-growth or fast-moving product teams
• Experience aligning product quality with customer experience metrics (NPS, CSAT)
• Experience in automated testing of winforms based applications
• Strong data analysis skills

Company Overview

Company H1B Sponsorship