[Remote] Program Manager (Remote)

Note: The job is a remote job and is open to candidates in USA. GovCIO is currently hiring for a Program Manager to own the day-to-day delivery of a large federal health IT program and serve as a primary client-facing point of contact. This position will be fully remote within the United States, with some meeting-related travel.

Responsibilities

• Directs all phases of programs from inception through completion
• Responsible for the schedule and performance of company programs or subsystems of major programs
• Acts as primary customer contact for program activities, leading program review sessions with the customer to discuss, schedule, and technical performance
• Establishes milestones and monitors adherence to master plans and schedules, identifies program problems and obtains solutions, such as allocation of resources
• Directs the work of employees assigned to the program
• The program is governed through an Integrated Product Team model with regular steering-level oversight, and delivery runs on a two-week sprint cadence inside a weekly client-workstream rhythm
• Manages one or more programs of size and complexity, may manage an operating/field office, and supervises professional and technical personnel performing in their customary disciplines
• Maintains aggressive efforts to achieve objectives
• Prepares manpower staffing plans, including skill and labor mix, to support contract operations
• May be responsible for recruiting, interviewing, and hiring staff
• Monitors contract compliance and deliverables
• Acquires follow-on business associated with areas of responsibility and supports new business development
• Translate client priorities into delivery direction and represent delivery status, risks, and decisions to the client clearly and credibly
• Maintain the dependency map across the seven workstreams and keep entangled workstreams synchronized, so issues are worked before they cascade
• Work with the managers to balance staff across workstreams, watching for concentration risk where individuals carry multiple workstreams or where a workstream has thin backup coverage
• Maintain the program risk register, surface strategic risks explicitly and early, and own mitigation tracking
• Ensure delivery artifacts are accurate, internally consistent, and traceable across documents — a recurring need in a multi-workstream program

Skills

• Bachelor's degree and 15+ years of experience. (or commensurate experience)
• 7+ years of program or project management experience, including direct management of staff
• Demonstrated experience as a primary client-facing point of contact on a complex program, owning the relationship day to day
• Experience running a structured delivery operating model across multiple concurrent workstreams, with hands-on dependency, risk, and action management
• Working knowledge of Agile / SAFe delivery, including sprint planning, PI planning, and cadence-based coordination
• Ability to obtain and maintain a Suitability/Public Trust clearance
• Experience in federal health IT, VA / VHA programs, or other regulated government health environments
• PMP, SAFe (e.g., SAFe Agilist / RTE), or equivalent certification
• Experience supporting clinical or EHR-adjacent technology rollouts at enterprise scale

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