[Remote] Professional, HPS Account Manager II Job Details | Gainwell Technologies LLC

Note: The job is a remote job and is open to candidates in USA. Gainwell Technologies is a company focused on improving healthcare through technology. They are seeking a Client Engagement Manager responsible for managing client relationships, ensuring contractual commitments are met, and driving revenue through upselling services to existing clients.

Responsibilities

• This position is responsible for the engagement of several clients, including a top 10 client. Responsible for managing the client contract, relationship management, and ensuring that Gainwell operations perform according to contractual commitments
• Prepares & monitors budget and revenue expectations for assigned client(s)
• Works with client(s) to develop project approach and implementation plans
• Oversees development and implementation
• Reports to Client engagement leadership on progress toward strategic client growth and business goals
• Communicates/interfaces regularly with client(s)
• Creates agendas and provides recaps for all client touchpoints
• Directs Gainwell contract operations to ensure successful delivery of services to client(s)
• Identifies and continually seeks new sources of revenue
• Builds relationships with internal and external staff to ensure client expectations are being met or exceeded
• Manages client relationship; responsible for ensuring client satisfaction
• Supports sales opportunities and assists the client engagement team with successful close of sale (including proposal development process)
• Monitors state legislative, regulatory, and competitive environment and alerts engagement to risks and opportunities
• Supports collaboration between client engagement team, internal departments and operations staff
• Handles client(s) invoicing & accrual tracking
• Ensures timely deliverables are sent to client, examples include: solution deliverable files, reporting, invoices and backing detail, etc

Skills

• Without bachelor's degree, 7 + years relevant work experience with experience in one of the following areas preferred: Health insurance, Client service/business to business, Healthcare policy, Industry with high level of compliance (i.e. Finance), Large client management
• With Bachelor's degree, 3+ years of relevant experience

Benefits

• Bonus eligible up to 10%
• Quarterly travel
• Generous, flexible vacation policy
• 401(k) employer match
• Comprehensive health benefits
• Educational assistance
• A variety of leadership and technical development academies to help build your skills and capabilities

Company Overview

Company H1B Sponsorship