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[Remote] Principal Solutions Architect - Amazon Connect

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Leighton is a trusted technology company with over 33 years of experience, specializing in developing and delivering custom software solutions. They are seeking a Principal Solutions Architect to define platform strategy, lead discovery sessions, and translate business requirements into architectural solutions while guiding multiple engineering teams.

Responsibilities

  • Partner with business and technical stakeholders to define platform vision, roadmap, and solution strategy
  • Lead workshops and discovery sessions to gather requirements and shape solution design
  • Provide architectural leadership across cross-functional engineering teams
  • Design scalable, cloud-native solutions with a focus on performance, resilience, and customer experience
  • Guide teams on best practices in microservices, API design, and cloud operating models
  • Balance long-term architectural direction with practical delivery considerations
  • Support proof-of-concept initiatives to validate new technologies and approaches

Skills

  • Strong experience as a Solutions Architect in complex, customer-facing or ecommerce environments
  • Proven ability to influence stakeholders and collaborate across multiple teams
  • Deep understanding of cloud-native architecture, ideally within AWS
  • Experience designing and delivering microservices-based systems
  • Hands-on familiarity with technologies such as AWS, React, and Infrastructure as Code (e.g. Terraform)
  • Knowledge of modern data platforms and integration patterns (APIs, event-driven architectures, etc.)
  • Excellent communication skills, with the ability to translate between technical and non-technical audiences
  • Experience working with data platforms such as Snowflake
  • Exposure to contact centre or customer engagement technologies (e.g. Amazon Connect)
  • Background in running or contributing to Proof of Concepts (PoCs)

Benefits

  • A contributory pension scheme
  • Private healthcare
  • 25 days annual leave, plus bank holidays and the opportunity to buy or sell holiday
  • A flexible approach to working hours
  • Continuous personal development, career path and training

Company Overview

  • Leighton provides custom software solutions. It was founded in 1992, and is headquartered in Houghton Le Spring, Durham, GBR, with a workforce of 51-200 employees. Its website is https://www.leighton.com/.
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