[Remote] Principal Consultant - Intelligent Operations

Note: The job is a remote job and is open to candidates in USA. AHEAD builds platforms for digital business, helping enterprises deliver on the promise of digital transformation. They are seeking a Principal in their Intelligent Operations Advisory practice to provide strategic guidance, drive business growth, and deliver exceptional client service.

Responsibilities

• Provide strategic leadership and guidance to clients, helping them navigate and thrive in a rapidly changing business environment
• Build and maintain strong relationships with key clients, acting as a trusted advisor, and delivering exceptional client service
• Assess current landscape of observability platforms and solutions, including potential capabilities, existing consumption, gaps in coverage, licensing models, and operating models
• Provide recommendations to customers around tools for rationalization, reducing overall complexity while managing spend and enhancing capabilities and coverage
• Guide customers through the establishment of a NOC/SOC/Digital Operations Center, integrating observability platforms with IT Service Management, IT Operations Management, and Workflow Automation platforms
• Lead and manage large-scale consulting engagements, ensuring the successful delivery of high-quality outcomes leveraging observability platforms + workflow automation platforms to deliver optimal solutions within scope, budget, and timeline
• Collaborate with cross-functional teams and subject matter experts like Field CTOs, Business Process Consultants, Principal Technical Consultants, and others to develop innovative strategies and solutions for clients
• Conduct in-depth analysis and evaluation of client operations, financials, and market trends to identify opportunities for growth and improvement
• Develop and present high-impact recommendations, presentations, and reports to clients and senior leadership
• Lead organizational change management efforts in large transformational programs
• Drive business development efforts, including identifying new opportunities, cultivating relationships, and participating in proposal development
• Mentor and develop junior team members, providing guidance and support to enhance their skills and professional growth
• Stay up to date with industry trends, emerging technologies, and regulatory changes to provide thought leadership and innovative solutions to clients
• Contribute to the development of thought leadership content, including white papers, articles, and industry insights

Skills

• Bachelor's or Master's degree in a relevant field, such as business, engineering, finance, or management
• A minimum of 15 years of experience in management consulting, technology consulting, industry, or a related field, with a focus on delivering strategic and transformative solutions to clients
• Strong industry knowledge and expertise in specific sectors, such as healthcare, financial services, technology, or manufacturing
• Strong understanding of the ServiceNow ecosystem, its adjacent technologies, and how it applies to strategic goals and objectives of customers
• Strong understanding of the observability ecosystem and markets, including capabilities, licensing, and best practices for Dynatrace, DataDog, LogicMonitor, Splunk, Qualys, or others
• Strong understanding of automation capabilities, such as Harness, Terraform, Ansible, or others
• Proven leadership abilities, with the capacity to lead and motivate teams towards achieving project goals
• Exceptional communication and presentation skills, with the ability to convey complex concepts and ideas clearly and persuasively
• Strong analytical and problem-solving skills, with the ability to think critically and develop innovative strategies
• Demonstrated business development skills, with a successful track record in identifying and pursuing new opportunities
• Strong client relationship management skills, with the ability to build trust, understand client needs, and deliver value-added solutions
• Willingness to travel to client sites as required

Benefits

• Medical, Dental, and Vision Insurance
• 401(k)
• Paid company holidays
• Paid time off
• Paid parental and caregiver leave
• Plus more! See benefits for additional details.

Company Overview

Company H1B Sponsorship