[Remote-Position] Part-time Insurance Verification Specialist

If you're driven by purpose, this role is for you. We are hiring a Part-time Insurance Verification Specialist - Remote/at Home Work! We offer a flexible, hybrid Remote arrangement for this position. This position requires a strong and diverse skillset in relevant areas to drive success. The salary for this position is set at a competitive salary. Â Â Part-Time Call Center Representative The Quality Assurance Department is responsible for verifying life and health insurance applications directly with potential customers. It is a vital part of our Company's New Business and Underwriting process. The information you verify and gather directly relates to determining whether the Company will decline or issue a policy.

Summary

Job Description We're looking for outgoing, hardworking individuals who are self-starters, can work independently and are detail oriented. As a Call Center Representative you'll handle inbound and outbound telephone calls with potential customers and accurately document the information on the appropriate database. You must have a positive, helpful attitude with customers to quickly gather information and record it. There is no cold calling and no phone sales. Friendly, casual work environment with full-time and part-time positions available. Excellent earning potential - hourly wage plus bonus based on performance. Primary duties & responsibilities  Make outbound calls to potential customers to verify and document required information to finalize applications for underwriting assessment  Use the Quality Assurance database and conduct appropriate assessments on what additional customer information or verification is needed  Clearly explain the application process to potential customers  Accurately complete additional paperwork as needed  Maintain appropriate levels of communication with management regarding actions taken within the Quality Assurance database  Transfer calls to appropriate department as needed  Successfully meet the minimum expectation for departmental key performance indicators (K.P.I's) Required Knowledge, Skills, & Abilities  Excellent oral and written communication  Superior customer service skills required - friendly, efficient, good listener  Proficient use of the computer, keyboard functions and Microsoft Office  Ability to multi-task  Knowledge of medical terminology and spelling a plus  Ability to work under pressure  Excellent organization and time management skills  Must be detail-oriented  Have a desire to learn and grow within the Company SCHEDULE Tuesday - Friday 5PM - 9PM & Saturdays 8AM - Noon Apply Job!  Simple Application Process Ready to join us? The first step is easy. Click apply now and we'll be in touch soon! Apply To This Job Apply To this Job